Senior Business Systems Analyst

Position Summary

JOB DESCRIPTION

The Senior Business Systems Analyst is responsible for defining, analyzing, and synthesizing software application requirements to ensure cohesive software application and system designs in the IT ecosystem. The senior systems analyst will play an integral role in solving interesting technical challenges by defining, designing, deploying and troubleshooting key platforms, applications, and infrastructure and is always thinking about reliability, scalability, resilience, security and performance following an established methodology for elicitation, analysis, review, documentation, and communication of business needs and requirements to IT. The senior systems analyst will partner with business partners, product owners, and product managers to identify external client’s software needs including assisting with technical information required.

Accountabilities

System Process and Workflow Management:

• Evaluates, and analyses technical processes, workflows, data flows, integration patterns, data models defined while building system requirements and ensures efficiencies are created during the software development life cycle of the application/system.
• Identifies current state of processes and associated systems, elicits useful and inefficient or ineffective attributes of process and software designs, documents models of the processes and facilitates stakeholder groups to consensus regarding new software designs.
• Diagrams business processes at various levels (Level 2, 3) and enterprise models using tools such as Visio, Power Designer.
• Defines the set of strategic, core and supports processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business and describe which people, resources, and controls are in the processes.
• Analyses and depicts the structures of systems, actors or processes using behavioral and structural UML diagrams such as activity diagrams, use case diagrams, interaction overview diagrams, state machines, communication diagrams, sequence and timing diagrams, class, objects, component, context, profile diagrams. System Requirements, Planning, Elicitation, Analysis, and Monitoring
• Examines and evaluates systems for efficiency and optimal performance.
• Collaborate with the business units/pillars in defining and meeting their strategic objectives and goals through analysis and determining solutions to the problems or opportunities.
• Assesses enterprise limitations to addressing system requirements.
• Elicits and analyses system requirements across the enterprise and represents system functional, non-functional requirements using various tools and methods such as data flow diagrams, context diagrams, use case modeling, sequence diagrams, state machines.
• Partners with the Product Owners/Product Managers, business stakeholders in conducting business and system risk assessments during analysis activities and ensures system requirements and proposed solutions are traced back to the identified risks.
• Conducts analysis by focusing on defining the future and transition states needed to the software/system. Analyzes current state, defines future state, assesses risk and defines change strategy.
• Conducts software/system gap analysis to ensure that solutions are put in place to close gaps in processes, and associated technology capabilities.
• Documents interfaces between new and legacy systems.
• Collaborate with Product Owners, Product Managers, Solution Architects, and business system analysts in designing and delivering software solutions that address system requirements identified.
• Collaborate with Product Owners, Solution Architects, Developers and Business Analysts in ensuring system requirements are documented and covered by documented system requirements and managed in a central document management system.
• Ensures systems analysis deliverables are documented with clarity and delivered on time.
• Ensure regulatory and security requirements are addressed or not violated by the recommended technical solution.
• Possesses expert knowledge in the iterative approach to software development and UML (Unified Modeling Language); development life cycle including testing processes and methods; object-oriented programming fundamentals; relational database design; general.
• Writes SQL statements to accompany system requirements.
• Ensures that Service Level Agreements are in place for applications: Partners with Solution Architects, Tech Leads and Performance Test Engineers in eliciting performance requirements and defining a performance test strategy. Continuously analyzes applications performance bottlenecks providing feedback to technical leaders on improvement areas.
  
  

Enterprise Architecture And System/Software Design Process

• Partners with the Enterprise Architecture team in developing an integrated view of the enterprise systems using cohesive business architecture and software architecture frameworks and applying Systems Thinking.
• Partners with development teams in defining and implementing improvements in applications, both current and future, by articulating technical characteristics of the applications involved and the dependencies between the applications.
• Guides the development teams to engineer and add technical capabilities to the applications through the system requirements defined and analyzed according to the solution architectural designs.
• Leverages enterprise system capabilities and efficient usage of process, technology, data and people, and aligns these capabilities to the business strategy.
• Defines, evaluates and reviews the data shared across the enterprise and the relationships between those data types as it pertains to software development of application.
• May occasionally provide inputs/decisions on small low impact changes in the absence of a solution architect.
  
  

Data And Integration Analysis

• Partners with Enterprise Architecture in analyzing the application integration patterns.
• Conducts regular enterprise impact analysis due to changes in system requirements.
• Leads comprehensive analysis and research of business requirements and corresponding systems requirements related to data.
• Analyzes and defines data requirements needed to support the business processes including reviewing data architecture models.
• Documents the types and structure of the business data (logical modeling) required to fulfill a requirement.
  
  

Assistance in the database and systems design and construction processes:

• Analyzes and mines business data to identify patterns and correlations among the various data points.
• Maps and traces data from system to system to solve a given business or system problem.
• Performs statistical analysis of business data.
• Profiles data and uncovering data anomalies.
• Builds and supports test data for units, system, integration, and user acceptance testing.
• Other duties as assigned.
  
  

Required Qualifications

Knowledge of:

• Knowledge of enterprise frameworks, systems integration, software development and testing methodologies is required.
• Software Designs, Software Architecture, SQL (Structured Query Language), Object Oriented Design (OOD) and Modeling (OOM), UML and/or BPMN, Project Management, Agile, Software Development Life Cycle, RDBMS, Oracle SQL and MS SQL Databases, Sequence Diagrams, State Machines, Activity Diagram, Data Mapping and Data Analysis, Value Stream mapping, Business Process Management, systems requirements elicitation, use case analysis, mind mapping, business modeling, data flow diagraming, data mining, data modeling, financial modelling, business rules analysis, business capability analysis.
  
  

Ability To

• Acquire a broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance.
• Act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery.
• Influence and drive to decisions.
• Define and analyze requirements using Object Oriented Analysis and Design principles.
• Explain technical details and the ability to ask questions and challenge ideas, requests, business needs to ensure business value is delivered.
• Write SQL statements and conduct data and integration analysis.
• Serve as a team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus.
• Complete strong situational analysis, analytical thinking and decision-making abilities.
• Communicate appropriately at all levels of the organization; this includes excellent written and verbal communications, as well as visualizations.
  
  

Education And/or Experience

• Bachelor’s degree in computer science, Information Systems, Business Administration, or another related field preferred. However, upon evaluation, equivalent related experience and/or education may be substituted for degree requirements.
• 7 or more years of technical and business experience that includes business analyst experience performing requirements elicitation, analysis, documentation, and design in a highly regulated environment.
• Understanding and experience working with SDLC processes and in an agile transformative environment.
  
  

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

• Power Designer, Any BPMN Tools, Atlassian Suite (Confluence, Jira), SharePoint, Microsoft Office Suite (Excel, Visio, PowerPoint)
• IIBA designation of Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA) is preferred.
• Knowledge of technical standards used in healthcare (HL7, FHIR)
  
  

About The Team

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information