What are the responsibilities and job description for the Leasing Consultant position at NM Residential?
NM Residential is seeking an experienced Leasing Consultant to join our amazing team at The Tiffany at Maitland West.
The Leasing Consultant is responsible for apartment rentals, move-ins, and lease renewals while achieving maximum occupancy. This position operates within and contributes to an environment that complies with Fair Housing laws and Equal Employment Opportunity standards.
Key Responsibilities
- Market vacant units and renew occupied units
- Conduct market surveys to analyze competitors
- Track telephone and office traffic
- Conduct property tours demonstrating the property’s amenities
- Follow up with potential and renewing residents until leases are closed
- Conduct credit checks and income verifications while maintaining confidentiality
- Draft leases for new and renewing residents
- Inspect vacant units and report repair items
- Prepare welcome packages and schedule move-ins/move-outs
- Provide exceptional customer service and promote resident retention
- Process maintenance/work orders and maintain control in emergencies
- Manage resident package check-ins
- Perform general administrative duties (filing, phones, mail, rent collection, etc.)
- Attend staff meetings and complete internal training
Qualifications
- Education: High school diploma or GED
- Experience: Minimum of 3 years of apartment leasing experience
Skills and Abilities
- Administrative: Phones, filing, correspondence, data entry
- Analytical: Lease review, invoice discrepancies, problem solving
- Communication: Clear written and verbal communication
- Computer: Excel, Word, Outlook, Internet, MRI
- Coordinating: Scheduling and prioritizing tasks
- Creative: Marketing and leasing presentations
- Mathematical: Lease calculations, prorations, special rates
- Other: Confidentiality, customer service, initiative, teamwork, time management
Schedule
Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–5:00 PM
Employee Benefits
- Direct Deposit
- Life Insurance Policy
- Major Medical Health Care
- Vision and Dental Coverage
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Paid Time Off
- Rent Discount on Our Properties
- 401(k) Employer Match