What are the responsibilities and job description for the Revenue Cycle Associate position at NKC Health Medical Group?
Here at NKC Health our mission is to empower hope and healing in every life we touch. Whether you are serving patients at a primary care clinic, specialty clinic, or in a support capacity, every team member works together to complete this mission.
NKC Health Central Services team is hiring a Revenue Cycle Associate! If you’re looking for a great opportunity to impact our communities, join our NKC Health team!
Why NKC Health Medical Group?
- Comprehensive Benefits (Medical, Dental, Vision, Life, FSA)
- Employer matched retirement plan
- Competitive wages
- Paid time off for personal/vacation/sick
- Six paid holidays per year
- Educational assistance
- Day shift schedules
What does a Revenue Cycle Associate do?
Under the direction of the manager, this position supports the billing functions by actively monitoring assigned accounts, adhering to billing procedures, performing collections and providing customer service.
What does a typical day on the job look like?
- Ensures accurate and timely claim resolution. Performs follow up with insurance companies to ensure appropriate payment on claims, resolve denials, correct claims and appeal claims.
- Communicates using form letters, email or internal correspondence to resolve patient inquiries and insurance issues. Documents accounts with clear and concise verbiage and reviews and responds to correspondence and inquiries received. Sets up and monitors payment plans to facilitate payment of outstanding personal balances. Issues patient or insurance refunds as necessary.
- Utilizes work queues to review and analyze account balances in order to collect payment for outstanding balances, utilizes multiple system applications to review and update patient information, and to research and resolve outstanding AR balances. Accesses and understands the various online systems processes in determining how a claim has been paid in order to accurately apply payments and adjustments and assist in determining the adjudication of funds.
- Contacts patients and guarantors to secure necessary billing information and patient payments and verifies insurance eligibility. Scans payment batches and mail daily.
What are the requirements for the job?
- High school graduate or GED equivalent required
- 1 to 2 years healthcare billing preferred
- Knowledge of ICD10 and CPT codes, customer service skills required, basic knowledge of medical billing terminology preferred
- Basic skills with Microsoft Office products, data entry 10 Key; excellent written and verbal communication skills; exceptional customer service skills.
Our North Star:
Here at NKC Health, we believe in care empowered. Our actions are the concrete things we do to differentiate ourselves: we lead with heart, we always move forward, and we connect to more.
NKC Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
