What are the responsibilities and job description for the ServiceNow Product Manager Hybrid Onsite (Dallas TX, Tampa FL Jersey City Nj) position at NJTECH INC.?
We are currently looking to hire a ServiceNow Product Manager and we believe your skills and expertise are a better match for this role. We have an exciting career opportunity for you with one of our esteemed clients at [ Dallas TX, Tampa FL Jersey City Nj ]
NJTECH is a globally managed IT services, IT consulting and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. We play a major role in helping our clients to achieve their objectives at the highest level; ultimately creating sustainable value to customers.
Role: ServiceNow Product Manager
Location: Hybrid Onsite Dallas TX, Tampa FL Jersey City Nj
Duration: Long term
- The ServiceNow Product Manager is a product led outcome driven and enterprise focused role accountable for driving enterprise value from the ServiceNow platform by owning product strategy roadmap| and outcomes across one or more ServiceNow domains (e.g.| ITSM| ITOM| ITAM| CMDB|HRSD| CSM| GRC).
- This role has a strong focus on strategic service architecture and service catalog design| ensuring that services are intentionally defined| consistently structured| and clearly consumable across the enterprise.
- The Product Manager ensures that ServiceNow is not only functional| but organized as a well architected portfolio of services aligned to business capabilities| technology strategy| and risk controls The position requires deep functional understanding of ServiceNow features| Asset Management and data models (CSDM| CMDB) to guide how services are designed| exposed| and governed balancing flexibility| standardization| and platform sustainability.
Key Responsibilities
- Product Strategy amp Ownership Define and own the product vision| multiyear roadmap| and strategic outcomes for assigned ServiceNow product areas. Translate enterprise and business priorities into clearly defined product outcomes| ensuring alignment with technology strategy| risk posture| and regulatory expectations. Make informed product decisions on capability usage| configuration vs. customization| andtechnical tradeoffs| balancing speed| sustainability| and platform health.
- Strategic Service Architecture and Catalog Management Define and govern the service architecture within ServiceNow| ensuring services are clearlydefined| structured through consistent taxonomies| and mapped to capabilities and existing work flows Ensure service and catalog design aligns with CMDB integrity| data quality| reporting needs| anddownstream integrations. Drive simplification and rationalization of services to reduce duplication and complexity
- Enterprise Stakeholder Leadership Act as the primary product authority for business leaders| and technology partners Lead structured discovery and prioritization discussions focused on ServiceNow usage beyond request based demand fulfilment Manage stakeholder expectations through transparent communication| product roadmaps| and value based prioritization.
- ServiceNow Capability Enablement2FINANCIAL MARKETS. FORWARD. TMDTCC Internal (Green) Maintain a deep| working understanding of ServiceNow platform features| including workflows|data models| CMDB concepts| integrations| reporting| and user experience patterns. Work with Architecture| Infrastructure| Asset Management teams to define and implement Resiliency boundaries in CMDB.
- Define CMDB governance to improve data quality and communication. Guide engineering and delivery teams to maximize out of the box capabilities and enforce standard usage patterns across the platform
NJTECH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NJTECH is a globally managed IT service, IT consulting and Business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers. Come, transform your career with us and be a part of our high-performing team.
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