Demo

Commercial Claims Specialist II

NJM Insurance Group
Ewing, NJ Full Time
POSTED ON 9/13/2026
AVAILABLE BEFORE 1/10/2027

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders.

Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey.

The Commercial Claims department is seeking a Commercial Claims Specialist II. A Claims Specialist handles all lines of Commercial business including coverage issues and litigation exposures. The Commercial Claims Specialist II is a disciplined self-starter with outstanding communication & customer service skills. Has developed coverage skills, negotiation experience, and is a creative & analytic proactive problem solver. Also, can prioritize work assignments, is an independent worker but can work as a member of the team. Individuals should be decisive, "own" the decisions they make, and the work produced, responsible, dependable and developing presentation skills.

Schedule: Monday-Friday, specific hours are subject to selected start times between 8:00am-9:00am pending supervisory approval.

Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.

  • Regular reviews of all open exposures, including input from the supervisor as needed, focusing on the investigation and the accuracy of the file reserves. Has experience with coverage issues requiring Reservation of Rights and coverage declination letters.
  • Investigate, review, analyze and evaluate the assigned property damage and bodily injury claims expeditiously (and if necessary, through the litigation process) in preparation for prompt resolution. Will keep the supervisor informed on claims progress as needed.
  • Has experience with coverage issues requiring Reservation of Rights and coverage declination letters.

Required Qualifications: Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.

  • A minimum 3-8 years of claims experience, this should include handling litigated and non-litigated property damage and bodily injury claims related to BOP, CA and CGL policies.
  • Initiates appropriate action to review coverage and proactively resolve all claim exposures in a manner consistent with existing law, license and company guidelines.
  • High School Diploma or GED equivalent.

Preferred Qualifications:

  • Other insurance designations.

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $81,124-$94,141

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

Job Type: Full-time

Pay: $81,124.00 - $94,141.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Tuition reimbursement

Work Location: Hybrid remote in Ewing, NJ 08628

Benefits:

Health Insurance, 401K Plan, Vacation & Paid Time Off

Salary : $81,124 - $94,141

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