What are the responsibilities and job description for the Senior Client Services Manager position at NJI?
The ideal candidate is a seasoned project leader with agency experience & a proven ability to guide complex initiatives from concept to completion. You thrive in fast-paced environments, balancing strategy, execution, & team mentorship while ensuring every project reflects NJI’s standard of excellence.
Responsibilities
- Lead execution of large-scale, multi-faceted projects across diverse accounts
- Serve as a key liaison between clients & internal divisions
- Manage schedules, budgets, & resources with foresight and accountability
- Mentor client services managers & coordinators, fostering growth & consistency
- Implement processes that drive efficiency, collaboration, & quality delivery
Qualifications
- 5 years of project management experience in an agency or similar environment
- Proven ability to lead complex projects, manage budgets, & allocate resources
- Strong communication skills with clients, partners, & cross-functional teams
- Experience coaching & guiding project teams toward strategic outcomes
- Knowledge of U.S. policy & communications landscapes a plus
Note: This position requires frequent weekly in-office presence, with the flexibility to work from home on a hybrid schedule; applicants must be within the DMV.