What are the responsibilities and job description for the Medical Assistant/ Front Desk position at NJ PEDIATRIC NEUROSCIENCE INSTITUTE?
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
NJPNI Clinical Support Staff may consist of CMA’s, LPN’s and RN’s. Staff members are responsible for maintaining all licenses as required by state and federal laws. Clinical staff members are responsible for supporting physicians and patients in all aspects of care. All NJPNI staff members are encouraged to participate in continuing education opportunities. We are rapidly growing and expanding and are seeking to hire multiple CMAs for both Full-time and Part-Time positions. For Full-time shifts, we are looking to hire for the following range of shifts: 8am-4pm, 9am-5pm, and 10am-6pm.
Responsibilities:
- Verifies safeguards and secures patient information by interviewing patients; recording medical history; confirming purpose of visit.
- Obtains all messages from answering service, every morning, and returns patient calls, and notifies physicians of relevant messages.
- Checking examination rooms every morning for patient safety and comfort issues. If there are problems with heating/ cooling or other issues, notify management immediately. Cleans examination rooms between patients.
- Ensures examination rooms are fully stocked with medical supplies; notifying clinical manager if supplies need to be replenished.
- Opening and detailed prepping of physician office notes for the day
- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, pulse, height, weight, and temperature; reporting patient history summary.
- Communicates with patients and their families as directed and requested by physicians.
- Coordinates and reviews physicians and clinical staff schedules for the upcoming 2 weeks, at the end of every week. Notifies physicians and clinical staff if scheduling errors exist.
- Obtains primary care physician’s notes, imaging studies and reports, and other relevant documentation prior to the patient’s visit.
- Answer patient phone calls regarding treatment and coordination of care. Asking doctor or APN for further information when required.
- Assists in scheduling as needed by making arrangements with: insurance; verifying times with patients; preparing charts, pre- admission and consent forms.
- Perform clinical support for all physicians and NPs as assigned.
- Provide cross-coverage at front desk reception as needed.
- Maintains safe, secure, and healthy work environment by following local, state and federal standards and protocols.
- Keeps equipment and examination rooms in good order, by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling management when needs arise.
- Maintains current knowledge of, and complies with, established policies and procedures including patient confidentiality, HIPAA.
- Assists physicians and NPs with procedures
- Performs and administers patient testing including but not limited to cognitive and genetic testing
- Provides translation as needed
- Performs other duties as assigned
License:
CMA
Skills:
- Bilingual in English and Spanish required
- For Part-Time position: previous experience with Physical Medicine and Rehabilitation (PM&R) preferred
- For Full-time position: previous experience in Pediatric Neurology and Pediatric Neurosurgery preferred