What are the responsibilities and job description for the IT System Administrator position at Nixon Power Services?
With over 110 years of success, Nixon Power Services is the world’s largest distributor of Rehlko Power (formerly Kohler Power) generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers.
We are seeking an IT Systems Administrator to provide innovative solutions to technical challenges faced by our end users and to improve the overall efficiency and technical operation of the company. The System Administrator is responsible for the configuration, deployment, maintenance, and reliable operation of telecommunications systems to include software applications, personal computers, servers, mobile devices and network infrastructure components.
The Systems Administrator works with the other members of the IT Team to manage a complex array of ever-changing technology, supporting operations and end users across a wide geographical area. Successful candidates will be highly motivated, customer focused, solution oriented, and demonstrate the desire and flexibility to rapidly adapt to new technologies and changing responsibilities.
The position reports directly to the IT Director at the corporate office in Brentwood, TN and routinely interacts with corporate leadership and company staff.
What You’ll Be Doing
We are seeking an IT Systems Administrator to provide innovative solutions to technical challenges faced by our end users and to improve the overall efficiency and technical operation of the company. The System Administrator is responsible for the configuration, deployment, maintenance, and reliable operation of telecommunications systems to include software applications, personal computers, servers, mobile devices and network infrastructure components.
The Systems Administrator works with the other members of the IT Team to manage a complex array of ever-changing technology, supporting operations and end users across a wide geographical area. Successful candidates will be highly motivated, customer focused, solution oriented, and demonstrate the desire and flexibility to rapidly adapt to new technologies and changing responsibilities.
The position reports directly to the IT Director at the corporate office in Brentwood, TN and routinely interacts with corporate leadership and company staff.
What You’ll Be Doing
- Assist with managing and monitoring all IT operations
- Manage our Office 365 environment including Teams, SharePoint, Exchange, and associated applications
- Support our Azure environment, including Entra, Intune, VM’s, etc.
- Monitor and maintain PC’s, servers, network connectivity and performance
- Respond to production system outages
- Provide daily end-user technical support for team members company-wide
- Provide support for phones, and computer hardware and software
- Respond to internal requests for hardware and software, including software evaluations
- Process account setup and termination requests
- Discretion to handle confidential, sensitive information and proprietary data
- Ability to adapt to a fast-paced and complex environment
- Broad, working knowledge of corporate operations and policy
- Excellent organizational skills and attention to detail
- Ability to self-start, and exercise good judgment and decision-making
- Excellent verbal and written communication skills
- Ability to work independently or in a team
- Ability to travel, as needed
- Degree Required: Technical School Certificate
- Degree Preferred: Bachelor's Degree
- Years of Experience: 4-5
- Minimum 5 years’ experience managing Wintel-based, server-class hardware.
- 8 or more years’ experience using and managing Wintel-based clients and MS Office applications.
- Familiarity with M365, Azure Cloud Services, Intune MDM, Hosted Phone Systems, DNS, and AI (Copilot) desired.
- Ability to travel up to 20% of the time.
- Normal office environment.
- Use hands/fingers to handle or feel.
- Reach with hands and arms.
- Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl.
- Ability to sit for long periods of time.