What are the responsibilities and job description for the L1/L2 technician position at Nityo Infotech Corporation?
L1/L2 technician
Contract role
Onsite role in Reno, Nevada
Assigned Role
Services Scope
L2 Technician
Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
Perform server firmware upgrades to ensure systems are running on the latest approved versions.
Configure server IP addresses and default access credentials in accordance with standard procedures.
Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.
Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy.
L1 Technician
L1 Technician
1-2 years exp Move servers and switches to required destination for installation.
Inspect servers and switches to make sure that they are not damaged in any way.
Smoke test servers to ensure that server is functioning as intended.
Install servers and switches and cable it according to provided wire map.
Make sure that all cables ran are bundled neatly and in accordance with Nvidia's standard.
Double check with network admins to make sure everything is cabled correctly, and all connections are up.
Salary.com Estimation for L1/L2 technician in Reno, NV
$89,912 to $109,624
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