Part-Time AV Houseman

SUMMARY

The primary responsibilities of the AV Houseman are to support the successful execution of events through the setup, maintenance, and teardown of audiovisual and event-related equipment, while maintaining cleanliness and safety standards throughout event spaces and back-of-house areas. Closing shifts, 5pm-12am, available. Weekend availabiity is preferred.

PAY RANGE:

$16-22 per hour

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

• Maintains guest service as the driving philosophy of the operation
• Personally demonstrates a commitment to guest service in responding promptly to guests? needs
• Committed to making every guest is satisfied
• Meets or exceeds guest satisfaction measures
• Ensures hotel standards and services contribute to the delivery of consistent guest service

Event Support

• Set up tables, chairs, staging, dance floors, and audiovisual systems and subsystems according to event diagrams and specifications.
• Tear down and properly store equipment and supplies after events.
• Follow event resumes, room diagrams, and verbal instructions to complete accurate setups.
• Interact professionally with staff, event planners, and guests, responding promptly to needs and requests.
• Perform light maintenance and repair tasks as assigned.

Facility Upkeep

• Maintain cleanliness of event spaces, hallways, service corridors, and storage areas.
• Keep all work and storage areas clean, organized, and free of obstructions.
• Empty trash and operate various types of cleaning equipment as needed.
• Assist with overall facility cleanliness before, during, and after events.

Teamwork and Communication

• Follow directions from Event Managers, Assistant General Manager, Manager on Duty, or Department Manager.
• Maintain a professional and service-oriented demeanor at all times.
• Collaborate effectively with fellow team members to ensure smooth and timely event execution.
• Perform additional duties as assigned by management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or GED preferred.
• Previous experience in event setup, custodial work, or audiovisual support is a plus but not required.
• Must be a reliable team player.

LANGUAGE AND MATHEMATICAL SKILLS

• Ability to read and comprehend room diagrams, simple instructions, event resumes, and memos.
• Ability to effectively communicate with coworkers, supervisors, and event staff.

REASONING ABILITY

• Ability to follow verbal and written instructions.
• Demonstrate the ability to anticipate and solve problems quickly in a fast-paced environment.

CERTIFICATES, LICENSES, REGISTRATIONS

• None required at this time.

PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to stand or walk for long periods of time.
• Must be able to lift, carry, push, or pull items up to 50 lbs.
• Reaching, bending, stooping, and climbing ladders may be required.
• Must be able to operate cleaning and basic maintenance equipment.
• Ability to work with cleaning chemicals and AV equipment safely.
• Must be able to work flexible hours, including early mornings, late evenings, weekends, and some holidays.
• Work independently or as part of a team with minimal supervision.