Barista

Position Overview: As a Luxury Cafe Barista at Scholar Hotels, you will play a key role in creating an exceptional and memorable experience for our guests. You will be responsible for crafting high-quality specialty coffees and teas, preparing delicious pastries, and providing exemplary customer service in a refined and elegant environment.

Key Responsibilities:

• Coffee and Tea Preparation: Expertly prepare a range of specialty coffees, teas, and handcrafted beverages, ensuring consistency and excellence in every cup. Knowledgeable in various brewing techniques and equipment, including espresso machines, grinders, and brewing methods.

• Pastry and Food Service: Serve freshly baked pastries and gourmet grab-and-go food items with attention to presentation and quality. Ensure all food items meet our high standards for freshness and taste.

• Customer Service: Deliver a warm, engaging, and personalized service experience to all guests. Anticipate guest needs, address inquiries, and resolve any issues promptly and professionally.

• Cleanliness and Organization: Maintain a clean, organized, and well-stocked work area. Adhere to health and safety regulations and hotel standards for cleanliness and hygiene.

• Sales and Upselling: Utilize product knowledge to make recommendations and upsell additional items, enhancing the guest experience and maximizing revenue.

• Team Collaboration: Work closely with fellow team members to ensure smooth operations and a positive work environment. Support other team members as needed and contribute to a collaborative atmosphere.

• Guest Interaction: Build rapport with guests, understand their preferences, and tailor your service to their needs. Foster a welcoming and sophisticated atmosphere that aligns with the hotel's luxury brand.

Qualifications:

• Experience: Previous experience as a barista in a high-end cafe or luxury hotel environment preferred. Demonstrated expertise in preparing specialty coffee and tea beverages.

• Skills: Strong knowledge of coffee and tea preparation techniques. Excellent communication and interpersonal skills with a keen attention to detail.

• Customer Focus: Exceptional customer service skills with a passion for creating memorable guest experiences.

• Appearance: Professional appearance and demeanor that reflects the luxury standards of our hotel.

• Flexibility: Ability to work various shifts, including weekends and holidays, as required by the hotel's needs.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and elegant work environment in a prestigious luxury hotel.
• Employee discounts and perks.