What are the responsibilities and job description for the IT Tech position at Nittany Energy?
IT Assistant – Field Support &
Sales Technology Solutions
Location Options: State College, Philipsburg, or Lewistown, PA
Employment Type: Full-Time
Nittany Oil Company is seeking an energetic, customer-focused IT
Assistant to join our team! This entry-level role is perfect for someone
who enjoys working hands-on with technology while building strong relationships
with internal and external customers. You will provide on-site technical
support, equipment installation, and field service across Central
Pennsylvania—so being comfortable with daily travel is essential.
We’re looking for a self-starter who not only solves technical challenges
but also approaches each visit with a service and sales mindset—identifying
opportunities to improve performance, streamline processes, and enhance the
overall customer experience.
Role Responsibilities
- Deliver
- exceptional IT support by troubleshooting, resolving, and following up on
- technical issues.
- Install,
- configure, and maintain IT systems, software, and hardware for multiple
- locations.
- Provide
- hands-on support for Gilbarco POS systems, fuel dispensers, camera
- systems, audio systems, and PCs.
- Manage your own
- service schedule, providing timely solutions and proactive communication.
- Travel daily
- across Central PA to deliver on-site support and strengthen customer
- relationships.
- Participate in
- training programs and continually develop product knowledge and
- sales-focused service skills.
- Be available
- for an on-call rotational schedule to provide after-hours support when
- critical issues arise.
Requirements
- Valid driver’s
- license in good standing; must be comfortable with daily travel across
- Central PA.
- Ability to lift
- at least 50 lbs and work from various heights, including ladder work.
- Willingness to
- work in varied environments and on a wide range of equipment.
- Strong
- organizational skills and attention to detail.
- Excellent
- verbal and written communication skills—able to explain solutions and
- highlight value to both technical and non-technical audiences.
- Ability to
- analyze complex information, prioritize multiple projects, and work
- independently or as part of a team.
Preferred Qualifications
- Associate’s
- degree in IT or related field (or equivalent experience).
- Previous
- exposure to Gilbarco Passport POS or Verifone POS systems.
- Familiarity
- with Wayne or Gilbarco fuel dispensers.
- Experience with
- security camera systems and troubleshooting.
- Knowledge of
- ticketing systems for support case management.
Nittany Energy is a Drug-Free and Equal Opportunity Employer.
Nittany Energy/MinitMart is a family owned business locally owned and operated in Central Pennsylvania. Our experience and dependability in delivering quality fuels as well as our top notch service and installation make all the difference. Nittany Energy businesses, including 28 Nittany MinitMart locations and 7 oil offices have been serving Central and Northern Pennsylvania for over 60 years.