What are the responsibilities and job description for the Planet Fitness Team Member - Oneida, NY position at Nitrix Management - Planet Fitness?
The Planet Fitness Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Cleaning tasks as assigned. Respond to member questions and concerns in a timely and professional manner and elevate to Manager as needed.
Qualifications/Requirements
- Basic computer proficiency.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Type: Hourly / Part-time / FLSA Non-Exempt
Shifts: Hours range 6am-2pm (Monday - Thursday), Fridays, Saturdays and Sundays (All Hours)
*Shifts hiring for are days/evenings and weekends.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Part-time benefits: Short-Term Disability Insurance & GYM MEMBERSHIP INCLUDED!!
Our organization believes in developing and promoting talent from within – 100% of our Club Managers started as part-time team members. Do you belong on our team? Apply today.
Pay: From $15.60 per hour
Expected hours: 15.0 – 25.0 per week
Work Location: In person
Salary : $16
