What are the responsibilities and job description for the Front Desk Receptionist position at NITEOWL?
Full-Time Front Desk Receptionist – Cleveland & Ooltewah, TN
NiteOwl Urgent Care is looking for a full-time Front Desk Receptionist to join our team in Cleveland and Ooltewah, Tennessee.
We’re looking for someone who is dependable, friendly, and able to handle a fast-paced environment while providing excellent customer service to our patients.
Position Details:
- Full-time
- Locations: Cleveland, TN & Ooltewah, TN
- 12-hour shifts
- Fast-paced urgent care setting
- Must be willing to work weekends
Responsibilities:
- Check patients in and out efficiently
- Verify insurance and collect copays
- Answer phones and assist with patient questions
- Maintain accurate patient information in the EMR
- Provide a welcoming and professional experience for every patient
Requirements:
- Previous front desk, medical office, or customer service experience preferred
- Strong communication and organizational skills
- Ability to multitask and stay calm under pressure
- Reliable and team-oriented
- Weekend availability required
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $16