What are the responsibilities and job description for the Field/Service Technician COH position at NiSource Inc.?
Living Requirements:
Must live within 20 miles of Springfield Op Center (2565 E Main St, Springfield, OH 45503)
Job Summary
This is the entry level position within the Operations Field/Service Technician job family. This position includes a progression to Field/Service Technician 2 after two years and the completion of necessary training and Operator Qualifications (OQs).
Essential Functions
- Responsible for the installation, repair and replacement of distribution facilities such as main lines and services and for the operation and maintenance of construction equipment.
- Will work to serve the needs of a residential and commercial customer base.
- Operates all light earth-moving equipment, such as backhoe, side boom, tamper, and hydra-crane.
- Duties include maintenance of said equipment (including cleaning, greasing and lubricating) and transportation of equipment and/or materials.
- Installs and removes gas meters, meter settings, and regulators; inspects and tests service and house lines for leaks.
- Uses test instruments as required to install, service, and adjust all gas appliances.
- Investigates gas service inquiries, such as no gas, leaks, gas odor, blowing gas, fires, explosions, and high bills.
- Advises plumbers, contractors, and prospective customers on service and house line installations.
- Will turn gas on/off for customers.
- Collects delinquent bills; reads meters; locates, cleans and repairs curb boxes.
- Uses pressure gauges to test for line leaks and gas detection instruments to locate leaks.
Required Qualifications For Position
- Must have a High School diploma or equivalent
- Must have a mechanical aptitude and be able to use various types of hand tools needed for repair of field facilities.
- Must be able to perform basic math calculations, prepare legible records and understand written and oral communications.
- Must have ability to work effectively in a team environment.
- Must be detail-oriented and able to follow through on assignments with little or no direct supervision.
- Requires skill in reading/interpreting gauges & dials.
- Must be able to be certified to wear self-contained breathing apparatus.
- All positions are subject to applicable DOT (Department of Transportation) Anti-Drug and Alcohol Misuse Prevention Plan (AMPP) regulations.
- All positions must be able to respond to emergency calls and work scheduled and nonscheduled overtime.
- Successful candidates must pass pre-employment Attitude Assessment, Aptitude Testing, Physical Capability Assessment, Drug Screen, MVR (Motor Vehicle Record) screen and Background report.
- Successful candidates must abide by area specific living requirements.
- Must be able to pass applicable service physical capability assessments.
- Job requires working in all weather conditions.
- Knowledge of OSHA (Occupational Safety and Health Act) regulations concerning pipeline safety and underground construction practices
Preferred Additional Qualifications for Position
- Experience in the plumbing trade with natural gas experience and current OQ (Operator Qualification) plumbing qualifications preferred
- Experience reading/interpreting gauges and dials
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
ADA Accommodations
If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comor 1-888-640-3320
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
E-Verify
NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:
- E-Verify Poster(English and Spanish) E-Verify Participation Poster English and Spanish
- Right to Work Poster(English and Spanish) If you have the right to work, don't let anyone take it away
Salary Range*:
$34.31 - $37.59*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.
Posting Start Date:
2026-04-07Posting End Date (if applicable):
2026-04-22Please note that the job posting will close on the day before the posting end date.
Salary : $34 - $38