What are the responsibilities and job description for the Comfort Advisor position at Nis Air?
The Comfort Advisor is an independent contributor responsible for guiding customers in selecting optimal heating and cooling solutions that enhance their comfort. This role centers on providing exceptional customer consultation, supporting sales processes, and fostering lasting client relationships without the need for travel.
Responsibilities
- Consult with customers to assess heating and cooling needs
- Support sales activities to achieve targeted volume and customer satisfaction
- Follow up with clients to ensure satisfaction and address concerns
- Educate customers on product features and benefits
- Build and maintain strong customer relationships
Preferred Qualifications
- 3 years of experience in customer service
- High school diploma or equivalent
- Knowledge of sales techniques
- Familiarity with CRM software
- Strong product knowledge in heating and cooling