What are the responsibilities and job description for the Packaged Gases Inside Sales Representative - Miami, FL position at Nippon Sanso Matheson?
Packaged Gases Inside Sales Representative - Salary Range $60,000 - $65,000 plus commission
This position can be located in either Miami, FL or Pinellas Park, FL
JOB SUMMARY
Telephone based sales position focused
on existing accounts to reduce churn and grow market share by adding
additional products to the account
Essential Functions
Proactive Account Touchpoints & Relationship
Management
Maintain regular contact with existing
customers to reinforce relationships, address service concerns early,
and build trust.
Serve as the primary point of contact
to strengthen loyalty and ensure customers feel valued.
Drive Box 2 Growth via Cross-Sell/Up-Sell
Strategies
Analyze purchase history and ask
discovery-based questions to uncover gaps in current buying patterns.
Actively promote complementary
products (e.g., safety supplies, welding accessories, tools) to
increase share-of-wallet within existing accounts.
Secure Long-Term Commitments through PSAs (Product
Sales Agreements)
Introduce and negotiate PSAs with
customers as a tool to lock in pricing, improve forecasting, and
solidify long-term relationships.
Use PSAs to reduce churn risk by
making competitors' entry more difficult and reinforcing service
consistency.
Monitor Usage Trends & Contract Compliance
Review order frequency, spend
patterns, and delivery consistency to identify potential churn risks.
Escalate signs of declining volume,
competitor encroachment, or pricing concerns to leadership or field
teams for intervention.
Efficient Quoting,
Order Support, and CRM Documentation
Provide timely quotes, process
reorders, and ensure seamless customer service across transactions.
Maintain detailed records of
interactions, opportunities, and objections in the CRM to support team
visibility and pipeline tracking.
Coordinates customer training.
Enters new customer data and other sales data for
current customers into computer database.
Develops and maintains relationships with purchasing
contacts.
Investigates and resolves customer problems with
welding processes, equipment and deliveries.
Required for All Jobs
Performs other
duties as assigned
Complies with all
policies and standards
Work Experience
Experience Experience Details Required/Preferred
1-3 years
Knowledge, Skills and Abilities
Education: - 2-5
years- experience in Industrial Sales preferably Gases/Medical Gases/Propane
and Welding supply sales.
A proven track record in sales and account management and development.
Profit and loss analysis on proposed sales orders and understanding of profit margins.
Experience making sales presentations and demonstrations.
Travel Requirements
Estimated Amount Brief Description
2 Hours a week This role is primarily an office sales
position but travel to customers from time to time may be required
The
Company is an Equal Opportunity Employer that complies with the laws and
regulations set forth under EEOC. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability or protected
veteran status. EOE AA M/F/VET/Disability
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability
Salary : $60,000 - $65,000