What are the responsibilities and job description for the Counter Sales Representative position at Nippon Sanso Matheson?
POSITION SUMMARY Primary contact for walkin and phone customers. Answer phones, email, fax and process shipping orders accordingly. Assess customers' needs and order items that are not in stock. Assist with overall daily operation of the store and address issues as they arise. Work with the outside sales staff in maintaining good customer relations while pursuing new opportunities. LOCATION AND HOURS OF WORK Typical hours for this position are from 8 a.m. to 5 p.m. Monday through Friday and some Saturday hours at Matheson's retail branches. This is a fulltime position. Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School Graduate with diploma Prior industry experience is a plus but not required. Excellent customer service skills. Ability to establish and manage customer relationships Ability to work independently and under some pressure to meet deadlines. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to learn MTG's business/product types/organization/transaction systems Excellent Telephone Communications Skills Excellent Organizational Skills Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook Email).