Warehouse Dispatcher

Overview

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo.  NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. 

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX.  NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.  NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees.  NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Responsibilities

1. Primary Assignments:

Warehouse Dispatcher is responsible for all cargo that is received, shipped, passing through or stored within the facility. Must prioritize daily work, to move the customer's freight safely and efficiently without incident.

Basic Overview of Job Responsibilities:

• Standard warehouse operations (receiving, shipping, load, & unload).• Unless otherwise specified - valid driver's license and must operate company vehicles safely.• Make sure all cargo, security and safety rules are observed and followed.• Ensure all equipment is in safe and working order.• Communicate with immediate supervisor/manager regarding daily and future workloads.• Prepare and set up for known future shipments.• Process proper documentation for all shipments received or released.• Ensure all shipments are released according to the SOP.• Confirmation and documentation of all piece counts.• Document and report discrepancies and/or damage in a timely manner.• Pick-up and/or delivery of freight• On-handing of export cargo.• Accurately picking, pulling and packing distribution orders.• Accurately report monthly inventory for distribution customer's product.• Notify supervisor/manager when low on supplies for reordering.• Properly disposing of banker boxes when disposal date has been reached.• General housekeeping and light building maintenance.• Equipment and vehicle maintenance.

• Must report each item on the "End of Day" list to supervisor/manager at the end of each shift.• Dispatching Cherry Trucks under Cherry HQ's instructions during cherry seasons.

Other Job Expectations:

• Teamwork- Must work professionally and effectively with key office and operation staff in order to achieve optimal team performance.• Observe and follow TSA and other government-mandated cargo handling rules/regulations.• Communication/Feedback - Accept feedback willingly; develop and maintain positive working relationships with management, peers and co-workers.• Process Improvement - Responsible for identifying and implementing new operations processes that increase efficiency and improve overall performance.• Physical work and Forklift driving skills are required. Forklift recertification is required every three years.• Other assignments given by a supervisor or manager depending on the needs of the department and other areas of Operation. Also refer to the "Assignment of Special Duties" section at page 7 of the Employee Handbook. Your future assignments will depend on the needs of the department, your performance and capabilities.

Salary Pay Range: $27-$29/hour.

This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.  At NEU, it is not typical for an individual to be hired at or near the top of the range for the role.

Qualifications

• Great computer skills (Microsoft Word, Excel & Outlook)
• Good verbal and written communication skills
• High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
• Valid Driver's License (Class C)
• Forklift Experience and must be able to past internal certification process
• At least 2 years department or industry experience

Organization Relationships:

This position will interact with branch colleagues, leadership staff, and office /warehouse personnel. Must be able to work with customers, vendors, and outside organizations.

Work Environment:

(With or without accommodations) This position is predominantly sedentary office work which involves sitting, typing, filing, and conversing on the phone.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Nippon Express offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $27 - $29