Interdisciplinary Support Manager

A. MINIMUM QUALIFICATIONS:
1. Must be at least 18 years of age
2. Must have no criminal record or criminal charges pending
3. Must have a valid driver's license and reliable transportation with liability insurance
4. Must be able to speak, read, and write English
5. Must have or be willing to obtain First Aide/CPR certification
6. Must have a clear TB and physical examination before first day of employment
7. Must have a high school diploma or GED
8. Must have a Baccalaureate Degree in Family Services, Social Work, Psychology, Sociology, Health
Sciences, Education, or a related field
9. Must have 1–3 years of experience in case management, social services, health, education, or
multidisciplinary team coordination
10. Must be skilled in data entry, organization, and documentation
11. Must have computer skills – Microsoft Windows environment and Office suite

B. PREFERRED QUALIFICATIONS:
1. Bachelor's degree in social work, Early Childhood Education, Psychology, or related field (Master's
preferred).
2. Minimum 3–5 years of experience in Head Start, Early Head Start, or related human services programs.
3. Experience with interdisciplinary team coordination and case management.
4. Strong knowledge of HSPPS and Head Start program operations.

C. GENERAL RESPONSIBILITIES:

Position Summary:
The Interdisciplinary Supports Manager coordinates services across Health, Mental Health, Family Services,
Disabilities, and Education, ensuring integrated, collaborative support for children and families in alignment
with HSPPS.

1. Coordinate and support interdisciplinary case management by scheduling and organizing structured
meetings across Health, Mental Health, Family Services, Disabilities, and Education.
2. Facilitate meetings where staff collaborate to develop one support plan for each child/family.
3. Review and track referrals, screening results, assessments, documentation, and observations to inform
team decisions and ensure timely follow-up by all assigned staff.
4. Document all meetings, action plans, and follow-up activities in ChildPlus.
5. Collaborate closely with the Mental Health Consultant and other specialists.
6. Maintain confidentiality in all aspects of work.
7. Participate in program planning, staff training, and ongoing quality improvement initiatives.
8. Perform additional duties assigned to support program operations, including occasional evenings or
weekends.

D. PHYSICAL REQUIREMENTS OF ESSENTIAL DUTIES:
1. Averages six hours of sitting, one hour of standing, and one hour of walking in a usual workday
2. Requires employee to occasionally crawl and twist in performing duties
3. Needs to carry up to 50 pounds, occasionally
4. Uses lower extremities frequently in simple/firm movement and balancing
5. Maintains head/neck continuously in flexing movements and occasionally in static position & rotational/extension movements
6. Needs appropriate or corrected vision, requires the ability to judge distance and space relationships,
uses peripheral vision while eyes are fixed, uses eye adjustment in doing near point work, and requires
the ability to identify and distinguish colors
7. Does frequent speaking/hearing tasks with staff, co-workers, parents and supervisors.
8. Performs work area surveys to prevent injuries or accidents
9. Exposure to indifferent outdoor weather conditions (cold, heat, sun, rain etc.)

E. TECHNOLOGY SKILLS:
1. Proficiency in ChildPlus for data entry, documentation, case management, and reporting.
2. Skilled in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook for scheduling, reporting, and
communication.
3. Ability to coordinate calendars and conduct virtual meetings using Zoom, Microsoft Teams, or Google
Meet.
4. Knowledge of secure digital file management and compliance with HIPAA/FERPA standards.
5. Ability to generate, analyze, and interpret data reports to support case management and follow-up.
6. Comfortable using tablets or mobile devices for data entry during site visits.

F. KNOWLEDGE, SKILLS, AND ABILITIES:
1. Excellent communication and collaboration skills with families, staff, and community partners.
2. Manage multiple priorities, maintain confidentiality, and work effectively under pressure.
3. Possess knowledge of community resources and ability to connect families with services.
4. Ability to analyze data, track outcomes, and implement improvements.
5. Understands child development, disabilities, mental health, and family services best practices.
6. Works on repetitive duties according to set procedures with precision and thoroughness
7. Maintains confidentiality and avoids gossip
8. Performs effectively in stressful or high-demand situations.
9. Maintains equipment in good working order
10. Practices safety by:
o Complying with safety rules
o Maintaining a clean and safe working environment
o Using safety equipment (support belts, goggles, etc.)
o Using proper climbing equipment
11. Practices a teamwork approach to build team commitment to the mission of the organization.
12. Demonstrates commitment to the agency by providing feedback in a respectful, solution-focused, and
constructive manner
13. Handles special projects and adapts to change