What are the responsibilities and job description for the SDR Manager position at NinjaOne?
About the Role
As an SDR Manager at NinjaOne, you’ll play a key role in driving go-to-market success by leading a high-performing team responsible for consistent pipeline growth month over month. You’ll hire, coach, and develop top SDR talent, building a culture rooted in curiosity, accountability, and continuous learning.
In this hands-on leadership role, you’ll inspire your team to exceed targets, refine outbound strategy, and generate high-quality opportunities that fuel the success of our Account Executives. You’ll collaborate closely with sales and marketing leadership to align goals, optimize workflows, and create a world-class sales development engine that supports NinjaOne’s continued growth and expansion.
Location - Austin, TX (Downtown Austin) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required.
What You’ll be Doing
- Hire, coach, and develop a high-performing team of SDRs.
- Build and execute strategies to consistently generate quality demos and pipeline.
- Drive skill development in sales tactics, product knowledge, and industry expertise.
- Track, analyze, and report weekly activity and results.
- Motivate and engage your team through creative incentives and recognition.
- Partner with Sales and Marketing to refine campaigns and lead generation.
- Oversee SDR-specific promotions and outbound initiatives.
- Continuously improve processes, tools, and conversion efficiency.
- Other duties as needed
About You
- 2 years of experience leading an SDR team, plus at least 1 year as an SDR.
- Proven success consistently exceeding quota as both an individual and leader.
- Skilled at hiring, coaching, and developing top-performing talent.
- Strong grasp of SDR metrics, KPIs, and data-driven performance management.
- Exceptional communicator with the ability to influence and build cross-functional alignment.
- Highly organized, adaptable, and comfortable managing multiple priorities.
- Proficient in Salesforce; experience with Salesloft and other sales tools a plus.
- Energetic, motivated, and passionate about growth and team success.
- Embody NinjaOne’s core values - Curiosity, Integrity, Kindness, Humility, and Innovation - and foster them in your team every day.
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140 countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
- We are a collaborative, kind, and curious community.
- We honor your flexibility needs with full-time work that is hybrid remote.
- We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
- We help you prepare for your financial future with our 401(k) plan.
- We prioritize your work-life balance with our unlimited PTO.
- We reward your work with opportunities for growth and advancement
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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