What are the responsibilities and job description for the Salesforce Platform Manager position at NinjaOne?
Description
About the Role
NinjaOne is scaling rapidly across SMB, Mid-Market, and Enterprise, and Salesforce sits at the center of how our GTM teams execute. We're hiring a Salesforce Platform Manager to join our Sales Systems team in a high-impact role responsible for hands-on solution design as well as technical leadership, mentorship, and execution oversight across our sales technology ecosystem.
Salesforce sits at the center of how our Sales, Customer Success, and Revenue teams operate. We’re hiring a Salesforce Platform Manager to lead and grow our Salesforce team while owning the architecture, scalability, and evolution of our system.
In this role, you’ll partner with leadership to shape system strategy and deliver scalable, high-quality solutions that support a rapidly growing SaaS business.
This is an ideal opportunity for someone with deep Salesforce expertise who is excited to lead a team while designing systems that reduce operational friction and directly impact revenue performance.
Location - Hybrid in Austin, TX (In the office 3 days per week Monday, Tuesday, and Thursday)
What You’ll be Doing
Platform Ownership & Architecture
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140 countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#BI-Hybrid
About the Role
NinjaOne is scaling rapidly across SMB, Mid-Market, and Enterprise, and Salesforce sits at the center of how our GTM teams execute. We're hiring a Salesforce Platform Manager to join our Sales Systems team in a high-impact role responsible for hands-on solution design as well as technical leadership, mentorship, and execution oversight across our sales technology ecosystem.
Salesforce sits at the center of how our Sales, Customer Success, and Revenue teams operate. We’re hiring a Salesforce Platform Manager to lead and grow our Salesforce team while owning the architecture, scalability, and evolution of our system.
In this role, you’ll partner with leadership to shape system strategy and deliver scalable, high-quality solutions that support a rapidly growing SaaS business.
This is an ideal opportunity for someone with deep Salesforce expertise who is excited to lead a team while designing systems that reduce operational friction and directly impact revenue performance.
Location - Hybrid in Austin, TX (In the office 3 days per week Monday, Tuesday, and Thursday)
What You’ll be Doing
Platform Ownership & Architecture
- Own solution architecture across Salesforce and its ecosystem
- Design scalable, high-performing systems aligned to business needs. Champion a Flows-first, low-code approach to accelerate delivery and reduce technical debt
- Review and approve solution designs to ensure consistency and quality across the platform
- Drive integrations across tools like Workato, LeanData, DealHub, Chili Piper, and Salesloft
- Lead, mentor, and grow a team of Salesforce administrators and integration specialists
- Provide technical direction, coaching, and performance feedback on solution design, troubleshooting, and platform best practices
- Break down work and ensure high-quality execution
- Partner with Sales Systems teammates to implement solutions across Salesforce and adjacent tools (Workato, LeanData, DealHub, Chili Piper, Salesloft)
- Translate business needs into scalable system solutions
- Partner with Sales, CS, Marketing, and Revenue leaders to deliver integrations and workflows that power lead routing, opportunity management, forecasting inputs, and quote-to-cash handoffs
- Identify & improve processes, reduce manual work, and increase system efficiency
- Ensure data integrity (to include change management), governance, and platform
- 5-10 years of experience designing and implementing Salesforce solutions in high-growth environments supporting complex GTM motions required (Sales Cloud required)
- Strong background in Salesforce architecture and scalable system design (expertise in flows, validation rules, custom metadata, security model)
- Strong ability to balance hands-on work with delegation and team mentorship
- Clear communicator able to work effectively with revenue leaders and end users
- Salesforce certifications (Advanced Admin, App Builder, Architect paths) preferred
- Familiarity with DealHub CPQ, Workato, LeanData, Chili Piper, Salesloft, or similar tech stacks
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140 countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#BI-Hybrid