What are the responsibilities and job description for the Channel Account Manager position at NinjaOne?
About the Role
The Channel Account Manager at NinjaOne drives sales and profitability through channel partners by identifying, engaging, and onboarding prospects while enabling their success through sales, training, and marketing initiatives.
This is a strategic role which will contribute significantly to the success of NinjaOne. You will be responsible for prospecting, onboarding and maintaining relationships with our channel partners and helping NinjaOne move upstream to the large mid-market/ enterprise space.
You'll enter a warm environment with an established office and existing contacts, supported by our experienced team.
The successful candidate will operate with significant autonomy, helping to shape local strategy, partner engagement models, and go-to-market execution across the region.
Location - Hybrid office in North Sydney
What You’ll be Doing
- Identify, qualify, and onboard prospective partners
- Develop and execute a channel strategy that aligns with NinjaOne's business objectives and the overall APAC Channel Plan
- Design, launch, and operationalise scalable channel sales motions (sales plays) in partnership with NinjaOne Account Executives and regional leadership
- Articulate the value of NinjaOne's Partner Program and demonstrate the product to key channel stakeholders
- Own a regional plan and forecast for your territory
- Collaborate closely with internal stakeholders to achieve objectives
- Build and execute joint business plans with regional and in-country distributors to scale partner recruitment, enablement, and pipeline velocity
- Leverage distributor resources (sales, pre-sales, marketing, enablement) to extend NinjaOne’s reach
- Contribute beyond core responsibilities where required to support NinjaOne’s growth in the region
- Other duties as needed.
About You
- 5 years' experience working with Channel Partners, Value-Added Resellers (VARs), Distributors or Managed Service Providers (MSPs)
- Strong business acumen and negotiation skills to craft solutions that benefit both NinjaOne and its partners
- Ability to proactively and independently identify and qualify opportunities; an entrepreneurial mindset is key
- Polished verbal and written communication skills; ability to ask the right questions, tell compelling stories, and empathise with clients or partners unique challenges
- Skilled in developing partner/ territory business plans, building a partner/ territory strategy, and measuring success against key performance indicators
- Proven experience influencing senior-level executives and partner principles
- Experience with AWS partnerships is a plus
About Us
NinjaOne unifies IT to simplify work for more than 40,000 customers in 140 countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
- We are a collaborative, kind, and curious community
- We prioritise your work/life balance offering a hybrid work environment and free in-office lunches throughout the week
- We reward your work with opportunity for growth and advancement
- Grow personally and together with one of the fastest growing companies globally
- Develop your skills through our renowned training platform
- Receive competitive compensation
- Collaborate with an amazing international workforce
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.