Accounting Manager - Cash, Collections, and Revenue

Accounting Manager - Cash, Collections, and Revenue NinjaOne - Oldsmar, FL About the Role As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write-off of bad debt to minimize the company’s potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues. Location - Hybrid in Tampa, FL In the office 2-3 days per week (Mon, Tues, & Thurs) What You’ll be Doing Apply payments, verify bank payouts, & investigate unreconciled payments Review customer accounts for collection risk and follow up with customers/account managers on delinquent accounts Communicate with customers to resolve disputes, manage payment plans, & negotiate payments Monitor and reduce Bad Debt, DSO, & Aging Accounts Manage monthly accounting close efforts, including accounts receivable reconciliation, bad debt calculation, cash & bank account reconciliations Develop, implement and maintain desktop procedures for on-going cash and collections activities Update and maintain the company’s cash collections policy as business processes evolve and accounting standards change Monitor, recommend, and implement improvements to current methodologies and practices Direct and oversee all collection procedures to ensure compliance with laws and regulations Implement and maintain collections software and technology tools Assist in the quarterly and year-end audit process Prepare journal entries Lead/participate in special projects as needed Other duties as needed About You Bachelor’s degree in accounting or finance required. 3-5+ years’ experience with Revenue/AR/Billing/Collections in a fast-paced SaaS company. In-depth knowledge of revenue recognition standards (ASC 606). In-depth knowledge of credit loss accounting (ASC 310). Excellent negotiation and communication skills Experience in regulatory compliance within the collections industry. Proven track record of meeting or exceeding financial targets. Experience with NetSuite required; experience with SuiteBilling a plus Experience with Stripe required; experience with SuiteSync a plus About Us NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-PF1 #LI-Remote #LI-Hybrid #BI-Remote #BI-Hybrid