What are the responsibilities and job description for the Account Manager - Trade Shows & Exhibits position at Nimlok Chicago?
Account Manager – Trade Show & Exhibit Projects
Nimlok Chicago is seeking an experienced Account Manager to serve as the primary client liaison after a project is sold. This role is responsible for managing exhibit and trade show projects from kickoff through completion, coordinating internal teams, vendors, timelines, show services, and client communication to ensure projects are delivered on time, on budget, and to the highest standard.
Key Responsibilities
- Serve as the main point of contact for clients after the sale, providing clear communication and proactive project updates.
- Create and manage production timelines for clients, internal teams, vendors, and other project stakeholders.
- Coordinate and direct the efforts of internal departments and external vendors from project kickoff through completion.
- Order materials and services required for project production, and follow up with vendors to ensure schedules and deliverables remain on track.
- Complete and submit trade show service forms, including electrical, rigging, labor, furnishings, internet, and other show-related requirements.
- Host client previews and coordinate final project approvals prior to shipping.
- Prepare show-site information as needed, including supervisor packets, floor plans, layouts, travel details, transportation information, and other event logistics.
- Review vendor costs, reconcile project expenses, and ensure jobs are completed on time and within budget.
- Invoice completed projects and archive all job information for future reference.
Requirements
- 3 years of trade show, exhibit, event, or experiential marketing experience.
- Account management, project management, or client service experience preferred.
- College degree preferred, but not required.
- Highly organized, detail-oriented, and able to manage multiple projects at once.
- Positive, self-motivated, and team-oriented.
- Strong written and verbal communication skills with a client-service mindset.
- Proficiency with ERP systems, Adobe Acrobat, and Microsoft Office Suite.