Solutions Architect III - Nimble Solutions Delivery

About NimbleNimble is an AI robotics company building the autonomous supply chain to enable fast, efficient, and sustainable commerce. We’re developing a general-purpose robot AI and a warehouse generalist superhumanoid robot, the first robot in the world capable of performing all core warehouse functions. We recently closed a $106M Series C at a $1B valuation, and we are continuing to grow our world-class team. Mission: to empower and inspire mankind to accomplish legendary feats by inventing robots that liberate us from the menial.Vision: invent the Autonomous Supply Chain – everything from the inside of factories and warehouses to your front door – powered by industry-generalist superhumanoids to deliver faster, more efficient, and more sustainable commerce.Our founding team comes from the AI labs at Stanford and Carnegie Mellon and our board of directors include famed robotics and AI legends including Marc Raibert (founder of Boston Dynamics), Sebastian Thrun (founder of GoogleX, Waymo; Stanford Professor and considered the father of autonomous vehicles) and Fei-Fei Li (Chief Scientist of AI at Google and Director of Stanford’s AI Lab).Join us and leave your mark on the future of robotics, AI, and global commerce.Link: Nimble Closes $106 Million Series C Funding Round, Scales Fully Autonomous Fulfillment with FedEx Link: FedEx Announces Expansion of FedEx Fulfillment With Nimble AllianceWhy Join Nimble?At Nimble, we are committed to building legendary products, a legendary team, and a legendary legacy. Join us and become part of an ambitious, humble, and resourceful culture where your work will leave a lasting impact on the future of robotics and commerce.Nimble's Core Values:Be relentlessly resourceful - Challenge conventions and overcome obstacles.Be legendary - Be the very best and do work that inspires.Be humble - Prioritize growth, learning, and doing whatever is needed to further the mission.Be dependable - Take ownership and deliver with high agency.About the teamNimble builds next-generation automation and AI-driven robotics solutions for commerce operations. Our Cloud Logistics software team develops the in-house suite of cloud-native applications that power Nimble’s fulfillment network, including our Warehouse Management System (WMS), Transportation Management System (TMS), Order Management System (OMS), Inventory Management System (IMS), and Returns Management System (RMS).Because the entire platform is built internally and designed to work as a single unified system, customers can onboard through one streamlined integration without relying on third-party providers. This creates a more reliable, flexible, and scalable foundation for both Nimble’s operationds and our customers’ supply chain workflows.The Solutions Delivery team partners closely with customers, engineering, product, and operations to deploy this platform successfully and ensure every implementation is technically sound and ready for long-term success.Why Join? - Directly influence how next-generation fulfillment automation is deployed and scaled.- High-ownership role with real impact on customer success and product evolution.- Collaborative, fast-moving environment solving real operational challenges with advanced technology.About the RoleThe Solutions Architect III serves as the technical and customer-facing lead for new customer implementations. In this role, you will translate requirements into detailed solution designs, guide customers through complex technical decisions, and shape the overall integration architecture. You will own the end to end delivery and act as a trusted advisor who communicates clearly, sets realistic expectations, and balances customer needs with deadlines and technical feasibility. A successful Solutions Architect III is not afraid to push back professionally when a request would compromise the integrity, timeline, or stability of the solution.This role is fully onsite in our San Francisco office with up to 20 percent travel. It is ideal for someone who thrives in a highly collaborative, fast-paced environment where quick conversations, whiteboarding sessions, and real-time problem solving with cross-functional teams are part of the daily workflow.ResponsibilitiesLead Solution Architecture and Delivery- Translate business needs and operational objectives into clear functional and technical requirements.- Own the end-to-end solution design across Nimble systems, customer systems, and third-party platforms, including data models, mapping, API workflows, and secure integration patterns.- Lead customer-facing design sessions and explain constraints, tradeoffs, and recommended approaches in a way that is easy to understand.- Communicate architectural decisions and rationale to both technical and non-technical audiences.- Serve as the technical architect for integrations, including schema translation, partner profile design, and secure data transport using HTTPS, SFTP, or AS2.- Produce accurate level-of-effort estimates and help customers understand scope boundaries and dependencies.- Own and perform SIT (system integration testing) and UAT (user acceptance testing), issue resolution, and overall readiness for go-live.Drive Effective Client Communication and Expectation Management- Build strong, trust-based relationships with customer stakeholders across technical, operational, and leadership levels.- Guide customers through tradeoffs, timelines, scope decisions, and integration constraints.- Push back respectfully and professionally when requirements conflict with technical best practices or timelines.- Deliver clear, concise, and proactive communication to eliminate ambiguity and maintain alignment.- Present complex technical solutions and designs during customer meetings, design reviews, and escalations in a way that is clear and understandable for the audience.Collaborate Cross-Functionally to Ensure a Unified Delivery Approach- Successfully translate and communicate complex technical solutions/designs to the customer.- Partner with project managers on scope management, risk mitigation, and change control.- Work closely with engineering and product teams to deploy capabilities and validate solution readiness.- Translate customer needs into structured requirements, technical specifications, and solution documents that are easily digestible by the engineering/technical team.Ensure Operational Readiness and Go-Live Success- Validate system, data, and workflow readiness before customer launch.- Travel onsite for go-live to support operations and serve as the primary point of contact for the customer.- Participate in on-call support during hypercare.- Provide consistent and accurate status updates for all assigned projects.- Train the steady state customer support (CS) team on customer requirements and needs before go-live.Drive Continuous Improvement- Identify recurring issues, workflow gaps, or friction points across customer implementations and propose enhancements to product features, integration patterns, and operational workflows.- Contribute to the development of reusable assets, templates, and best practices that elevate the quality, consistency, and scalability of future implementations.- Provide structured feedback to product, engineering, and operations teams to help shape roadmap decisions and strengthen end-to-end solutions delivery.Qualifications- Bachelor’s degree in Computer Science, Engineering, Information Systems, Supply Chain, or a related technical or analytical field.- 3 years of experience in solution delivery, technical consulting, or systems integration.- 3 of experience working with supply chain, warehouse, fulfillment, or logistics technology. ERP, WMS, OMS, TMS, or 3PL and 4PL experience is preferred.- Experience with API-based integrations (REST or GraphQL), file-based integrations (SFTP, CSV, or EDI), or AS2 and S/MIME workflows.- Familiarity with enterprise or SaaS implementation methodologies.- Experience with EDI or X12 transformation or schema mapping.- Exceptional client-facing communication skills with the ability to simplify complex concepts and guide customers through technical decisions.- Strong expectation-setting skills, including the ability to balance customer needs with feasibility, timelines, and best practices.- Confidence in pushing back when requirements compromise solution quality or exceed scope.- Ability to facilitate productive discussions with both business and technical stakeholders.- Strong analytical skills, including the ability to identify patterns, solve integration issues, and design structured workflows.- High-quality documentation skills for requirements, workflows, and technical architecture.- Ability to manage multiple priorities in a fast-paced environment.- Self-driven with strong ownership and follow-through.Nice to Have- Exposure to robotics, automation, or warehouse operations.- Experience implementing top-tier supply chain software systems such as Manhattan Associates, Oracle, or Blue Yonder.- Experience with iPaaS platforms such as Boomi, MuleSoft, or Workato, or with ETL and data flow systems.- Experience working in a fast-paced startup or operations environment.The above range is the salary range. This position will also receive generous equity!Culture:We embrace challenges and strive to make the impossible possible each day. We’re not in this to do what’s easy or to be mediocre. We want to create something legendary and leave our mark on the world. We’re ambitious, we’re gritty, we’re humble and we’re relentlessly resourceful in pursuit of our goals. If this sounds like you then you might be a great fit!Nimble Robotics, Inc. is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the basis of race, color, religion, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, age, military or veteran status, or any other characteristic protected by applicable state, federal or local laws.Nimble's BenefitsPaid Time OffEnjoy the time you need to travel, rejuvenate, and connect with friends and family.Health InsuranceNimble provides medical, dental, and vision insurance through several premier plans and options to support you and your family.Paid Parental LeaveEnjoy paid bonding time following a birth.Commuter BenefitsTake the stress out of commuting with access to fully-paid parking spots. Referral BonusGet a cash bonus for any friend or colleagues that you refer to us that we end up hiring. 401kContribute towards a 401k for retirement planning.EquityBe an owner in Nimble through our equity program

Salary : $74 - $98