What are the responsibilities and job description for the Service Delivery Engineer - Plano, Texas- Onsite position at Nile?
Position: Service Delivery Engineer
Location: 7500 Dallas Pkwy, Plano, TX 75024
At Nile we envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware, and operates free of complexity. Our goal is to deliver Campus Network-as-a-Service (NaaS) that makes network operations virtually invisible to our customers by pushing the boundaries of autonomy. Imagine a network that continuously monitors, optimizes, and upgrades itself—all without the need for human intervention. Our audacious journey began in 2018 when we brought together a team of industry veterans and visionaries in networking, cybersecurity, cloud software, and AI to disrupt a $100 billion enterprise networking market, starting with the wired and wireless LAN. Today, our Nile Access Service is redefining connectivity as a service for organizations worldwide, from cutting-edge technology companies to leading healthcare and financial institutions, and beyond.
Where do we go from here? Well, that’s where you come in. We are expanding in all areas, bringing in some of the brightest talent to further shape Nile’s future, prepare for growth, and tackle tough tasks to ensure our momentum never slows.
Job Description
Conduct predictive wireless surveys and provide detail build of materials and deploy wireless and wired networks
Job Responsibilities
Location: 7500 Dallas Pkwy, Plano, TX 75024
At Nile we envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware, and operates free of complexity. Our goal is to deliver Campus Network-as-a-Service (NaaS) that makes network operations virtually invisible to our customers by pushing the boundaries of autonomy. Imagine a network that continuously monitors, optimizes, and upgrades itself—all without the need for human intervention. Our audacious journey began in 2018 when we brought together a team of industry veterans and visionaries in networking, cybersecurity, cloud software, and AI to disrupt a $100 billion enterprise networking market, starting with the wired and wireless LAN. Today, our Nile Access Service is redefining connectivity as a service for organizations worldwide, from cutting-edge technology companies to leading healthcare and financial institutions, and beyond.
Where do we go from here? Well, that’s where you come in. We are expanding in all areas, bringing in some of the brightest talent to further shape Nile’s future, prepare for growth, and tackle tough tasks to ensure our momentum never slows.
Job Description
Conduct predictive wireless surveys and provide detail build of materials and deploy wireless and wired networks
Job Responsibilities
- As a Service Delivery Engineer you will be the go-to-person for supporting our field teams with technical design for wireless and wired networks.
- You will be responsible for doing predictive site surveys using tools like Ekahau
- Based on the predictive survey you will be responsible for generating a build of material (wired and wireless) that the external teams can leverage for quoting
- You will assist in migration of wired and wireless networks by conduction wired surveys
- Apart from supporting the sales and marketing teams with wireless and wired designs you will also be responsible with for the following:
- Support customer deployments local to the region by conducting predictive and active wireless surveys and deploying Nile service
- Support our technical sales teams with wireless and wired designs
- Generate solutions guides/articles/blogs around Niles features, integration with firewall, routers, RADIUS, DHCP etc.
- Create presentations for training purposes
- Be the wireless and wired expert and support other teams with surveys
- Work cross functionally with project managers, customers and sales team to ensure successful deployments
- Bachelor’s degree in Electronics or Computer
- 5 years’ experience in a computer networking related field
- Certified Wireless Network Administrator (CWNA) or equivalent certification
- CCNA or equivalent certification
- Hands on experience with Ekahau, Airmagnet or similar product
- Certified Wireless Analysis Professional (CWAP)
- Hands on experience working with Wireless and Wired products from Aruba or Cisco or Ruckus
- Experience conducting active Ekahau site surveys
- You enjoy obsessing over delighting customers and can see their current and future needs.
- You can see the big picture, but deliver on the details
- You will succeed by being a tenacious, ambitious, self-starter with a passion to exceed customer expectations