What are the responsibilities and job description for the Host position at Niku-Ya Grill & Bar?
*** MUST BE ABLE TO WORK MORNING SHIFTS *** (10:45AM-4:00PM M through F)
*** MUST BE ABLE TO WORK NIGHT SHIFTS *** (4:00PM-9:00PM M through F)
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional customer service. This role is essential in creating a positive dining experience for our guests while efficiently managing seating arrangements and guest flow.
Responsibilities
- Greet guests as they arrive with a warm and inviting demeanor.
- Manage reservations and seating arrangements to optimize guest flow and minimize wait times.
- Utilize Aloha POS or similar systems to track guest seating and manage waitlists effectively.
- Provide information about the menu, specials, and restaurant policies to guests.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Handle guest inquiries and resolve any issues or concerns promptly, ensuring guest satisfaction.
- Collaborate with servers and kitchen staff to ensure smooth operations during busy periods.
- Uphold high standards of hospitality and customer service at all times.
Qualifications
- Previous experience in hospitality or food service is preferred but not required.
- Strong customer service skills with an emphasis on guest relations.
- Familiarity with POS systems, specifically Aloha POS, is a plus.
- Excellent phone etiquette for handling reservations and inquiries.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong communication skills and a team-oriented attitude.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join us in creating memorable dining experiences for our guests!
Pay: $16.90 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Ability to Commute:
- Pleasanton, CA 94588 (Required)
Ability to Relocate:
- Pleasanton, CA 94588: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $25