What are the responsibilities and job description for the Industrial Sales Specialist, IM/MI position at Nikon Metrology, Inc.?
1. JOB PURPOSE:
Responsible for product sales of the Nikon Metrology product line with an emphasis on industrial microscopes and core measuring instruments to industrial and manufacturing accounts within the assigned territory. Generate new business and ensure growth of existing accounts.
2. KEY AREAS OF RESPONSIBILITY:
- Responsible for supporting dealer and direct sales for industrial solutions within assigned territory, plus oversee any regional and/or direct sales reports within that region.
- Develop annual sales plan and strategy of territory coverage by accounts.
- Continuously assess customers for potential applications and services to develop product solutions.
- Create and deliver effective customer presentations, digital marketing, and seminars to targeted venues and customers for education and attraction to Nikon technologies and products.
- Perform sales and marketing presentations, new product introductions, and trainings to the customers. Communicate pertinent customer feedback to management
- Execute a variety of sales development programs, as directed by management.
- Work as part of a highly effective team by developing positive relationships with managers, customers, related individuals, and groups.
- Report significant changes or trends with respect to customers, competitors, and territory.
- Maintain communication on product quality, key sales events, and significant market trends
- Continuously self-improve technical skills in the operation, function, application, theory and demonstration of all products and technologies within the assigned product families and how they are used in the marketplace, act as a competent, technical specialist for Nikon products.
- Have a good understanding of company operations and cooperate with co-workers to accomplish consistent and reliable field sales support activities.
- Complete weekly, monthly, and annual written reports in a timely manner as directed by management.
- Attend national and/or local trade shows and exhibits as required and represent the company at special events.
- Attend national and regional meetings as required.
- Identify new opportunities for sales growth of existing and future products.
- Monitor and control expenses to maintain travel and expenditure expenses.
- Maintain a good working knowledge of competitors and competitive products.
- Maintain the customer contact database per the CRM initiatives and policy. Input opportunities, schedule meetings, record important activities, customer/dealer contact information (including notes), and create quotations.
3. ANCILLARY RESPONSIBILITIES:
- Provide practical “hands-on” and direct customer contact.
- All other duties, as necessary or required.
4. QUALIFICATIONS:
Essential
- BA and/or BS degree, or higher in a technical or scientific area of study
- 1 to 3 years’ experience in technical instrumentation sales/service or relevant education
- Minimum of 1 year experience in industrial instrumentation
- Excellent PC skills including Microsoft Office, Outlook, PowerPoint, and Excel
- Solid understanding of semiconductor processes and physical sciences
Desirable
- Related equivalent experience in industrial scientific sales/service, optical systems, microscopy, digital cameras, image analysis software and/or other applicable experience
5. COMPENTANCIES
A) Functional competencies:
High sense of responsibility and initiative- Strong teamwork skills collaboration, listening, problem solving and time management
- Result driven
- Strong organization skills with a problem-solving attitude
- Excellent listening, negotiation, and presentation skills
- Hands-on manager
B) CORE COMPETENCIES:
Be pro-active:
- Broad minded and well informed to act quickly and resolutely
- Develop constructive ideas and see ways of adding value to the client
- Be an influencer, ability to make things happen, change minds, guide opinions, and shape emotions
Seek new knowledge:
- Pioneer new potential through self-study and insatiable curiosity
- Continuously have a good understanding of the territory and strive to improve that knowledge and keep up to date
Communicate well:
- Harmonize diverse skills by thinking out of the box and communicating effectively with others
- Listen carefully to the customer needs and translate them in essential actions
- Represent the company in line with the Nikon’s values
Display integrity:
- Work with diligence and sincerity as a responsible individual
- Demonstrate empathy, honesty, fairness, and respect in interactions
- Act as a Nikon Brand Ambassador by committing to provide the best product and services to Nikon’s customers
Embrace diversity:
- Welcome and value different talents, perspectives, and diverse cultures
DIRECT REPORTS
NA
BUDGET RESPONSABILITY
Sales budget as assigned by Director of Sales
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Able to travel a minimum of 40-50% overnight
Must be able to lift and carry 50 lbs.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active-duty wartime or campaign badge veteran, or therein-after referred collectively as “protected veterans”.