What are the responsibilities and job description for the Wireless Internet Service Installer position at Nikola Broadband?
About Us
Nikola Broadband is a community-focused Internet Service Provider delivering fast, reliable, and affordable broadband to homes and businesses for over 20 years. As part of a long-standing engineering firm in Sequim, WA, we combine technical expertise with small-town values. Our team is growing, and we’re looking for motivated individuals to join our installation and service crew.
Position Summary
As a Wireless Internet Service Installer, you’ll be the face of our company in the field. Your primary responsibility is to install, maintain, and troubleshoot wireless broadband equipment at customer locations. This role requires a mix of technical ability, problem-solving skills, and customer service.
If you enjoy working outdoors, solving technical problems, and helping people stay connected, this is the job for you.
Key Responsibilities
- Install, align, and secure wireless equipment (antennas, radios, routers, cabling) at customer premises.
- Conduct site surveys to determine optimal equipment placement.
- Troubleshoot and resolve connectivity issues for customers in the field.
- Maintain accurate records of installations, repairs, and service calls.
- Safely climb ladders, rooftops, and occasionally towers to install and service equipment.
- Provide professional, friendly, and clear communication with customers during visits.
- Collaborate with network operations staff to ensure reliable service delivery.
Qualifications
- Hands-on networking experience is required (basic IP addressing, routing, wireless configuration, etc.)
- Comfortable working at heights and outdoors in varying weather conditions.
- Ability to use power tools and hand tools safely.
- Strong troubleshooting and problem-solving skills.
- Valid driver’s license, clean driving record, and reliable transportation.
- Experience in telecommunications, construction, or a related trade is a strong plus.
What We Offer
- $20 – $35 per hour, depending on experience.
- Generous yearly medical bonus to help cover healthcare expenses.
- Paid training, certifications, and opportunities for career growth within a growing ISP.
- PTO and holidays.
- Company vehicle, tools, and safety equipment.
- Supportive, team-oriented work environment.
- The chance to live and work in one of Washington’s most beautiful areas—low traffic, a friendly community, and easy access to forests, ocean, and mountains.
Why Sequim?
Sequim offers a rare balance of affordable living, stunning natural beauty, and small-town charm. Our employees enjoy year-round hiking, kayaking, biking, and exploring the Olympic National Park—all without the stress of city traffic.
How to Apply
Please send your resume and a brief introduction to jobs@nikolabroadband.com. Tell us why you’d be a great fit—we’d love to hear from you!
Job Type: Full-time
Pay: $22.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
Work Location: In person
Salary : $20 - $35