What are the responsibilities and job description for the Home Health Office Coordinator - Urgently Hiring position at Nightingale Home Care Services?
Location: Sandersville, GA
Pay Range: $15.00 – $17.00 per hour
Job Type: Full-time
About the Role
We are seeking a high-level Office Coordinator to lead the administrative and operational efforts of our Sandersville branch. This role is designed for a detail-oriented professional who understands that in home health, "paperwork" is just as critical as "people work." You will ensure our agency stays audit-ready and that our field staff are supported, tracked, and compliant.
Key Responsibilities
- Staffing & Scheduling: Proactively manage the master schedule, matching caregivers with clients and ensuring no shift goes uncovered.
- Visit & Task Verification: Review and confirm daily visit logs and task sheets to ensure caregivers are performing all duties outlined in the Plan of Care.
- Incident Management: Serve as the intake point for incident reports. You will ensure all incidents are documented, filed, and escalated to the Director immediately per state guidelines.
- Compliance Reporting: Run and review weekly compliance reports to track missing documentation, expired certifications (CPR, TB, etc.), and unsigned physician orders.
- Administrative Oversight: Beyond scheduling, you will manage general office flow, including answering high-volume calls, scanning medical records, and assisting with basic billing preparation.
- Quality Assurance: Audit client files regularly to ensure all documentation is present, legible, and accurate for state inspections.
Required Skills & Qualifications
- Industry Knowledge: At least 1 year of experience in a home health or medical office setting is strongly preferred.
- Technical Proficiency: Must be highly comfortable with computers, specifically with scanning/filing systems and healthcare scheduling software.
- Critical Thinking: The ability to spot discrepancies in task sheets or documentation before they become compliance issues.
- Communication: A professional and authoritative yet empathetic phone presence to manage staff and reassure clients.
- Integrity: Ability to handle sensitive medical information (HIPAA) and incident reports with the highest level of confidentiality.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Home health: 1 year (Required)
- Clerical Medical: 1 year (Required)
Work Location: In person
Salary : $15 - $17