What are the responsibilities and job description for the Assistant General Manager position at Nifty Fifty's?
Job Overview
As an Assistant General Manager at Nifty Fifty’s, you will support the General Manager in leading daily restaurant operations while taking ownership of key performance areas. You’ll serve as a hands-on leader, guiding both shift leaders and hourly staff to ensure our standards for food quality, service, and cleanliness are consistently met. From managing inventory and scheduling to resolving guest concerns and supporting staff development, you’ll help create a positive, high-performing environment where both guests and team members feel valued. Your leadership will play a vital role in upholding our brand’s reputation and ensuring every guest leaves with a smile.
At Nifty Fifty’s, we are committed to embodying our core values in every aspect of our operations. We are Food Quality Fanatics, upholding high standards for consistency and quality in everything we do. We demonstrate Respect towards our customers, staff, vendors, and work environment, ensuring a positive and supportive atmosphere. Excellence is our benchmark, driving us to provide excellent food, service, and surroundings. We believe in Service with a Smile, knowing that a friendly attitude brings people back. Lastly, we pride ourselves on Homemade, using fresh ingredients prepared to perfection. Join us in upholding these values and creating memorable experiences for all.
Responsibilities and Duties
- Support the General Manager in the daily operation and profitability of the restaurant
- Lead shifts with confidence, ensuring a smooth operation from open to close
- Deliver outstanding guest service and resolve customer concerns promptly and professionally
- Assist in managing labor costs, inventory, food quality, and product presentation
- Coach, train, and develop team members to uphold Nifty Fifty’s brand standards
- Communicate and enforce company policies, procedures, and health & safety regulations
- Conduct pre-shift meetings to align, energize, and inform the team
- Support recruiting, onboarding, and scheduling of team members
- Promote a clean, organized, and safe restaurant environment
- Collaborate with the General Manager on goals to drive quality, morale, and guest satisfaction
- Perform opening and closing procedures, including balancing drawers and shift reporting
- Complete administrative tasks and special projects as assigned by upper management
Peanut Allergy Warning: This position requires handling peanuts and peanut-based products.
Qualifications & Requirements
- ServSafe Certification required — or willingness to obtain upon hire
- Previous leadership experience in a high-volume restaurant environment preferred
- Excellent communication, time management, and leadership skills
- Strong attention to detail and high standards for quality and cleanliness
- Proficiency in basic math and inventory procedures
- Ability to work independently, multitask, and make sound decisions under pressure
- Self-motivated with a hands-on, team-oriented approach
- Ability to lift up to 50 lbs and stand for extended periods
- Spanish-speaking ability is welcomed and can enhance team interactions.
Job Benefits
- Flexible Hours
- 401K
- Advancement Opportunities
The 1950s are remembered as a time of wholesome family values, mouth-watering homemade cooking and the birth of rock n’ roll. At Nifty Fifty’s, our timeless menu of traditional American favorites and hand-spun milkshakes reminiscent of old-fashioned soda fountains will make that bygone era come alive again. Whether you’re lucky enough to remember the 50s firsthand, or just wish you did, you’ll taste the memories with every bite!