What are the responsibilities and job description for the Customer Quality Engineer position at NIFCO?
Join our growing Team at NIFCO, where our company’s most valuable asset is our employees! NIFCO America is a leading global supplier of functional plastic parts for the automotive industry. NIFCO offers competitive pay, top notch health benefits with low premiums/deductibles, eleven paid holidays, referral bonus, 401K program plus much more... We have a lot of opportunity for growth at NIFCO!
Customer Quality Engineer
Job Summary: Lead and direct customer issues to closure, by facilitating appropriate teams, and problem solving, and providing quality assurance to prevent future quality events.
Essential Functions: (Included the following but not limited to other duties that may be assigned)
Level I:
Level III:
o Plan and develop all aspects of the quality structure to assure the quality of the project.
o Mentor and train lower level engineers and assist with management functions.
Complete an approved quality or process improvement mechanism once per quarter.
Nifco has a long-standing policy of non-discrimination in employment. We are an equal opportunity employer and do not unlawfully
Customer Quality Engineer
Job Summary: Lead and direct customer issues to closure, by facilitating appropriate teams, and problem solving, and providing quality assurance to prevent future quality events.
Essential Functions: (Included the following but not limited to other duties that may be assigned)
Level I:
- Primary interface with customers for quality related concerns
- Coordinate, lead, and facilitate customer requests and audits in a timely manner
- Analyze and interpret drawings, data, manuals, and other materials to determine requirements,
- Plan and conduct the analysis, inspection, testing requirements/procedure, and integration to assure the
- Coordination of sorting and containment activities (internal/external)
- Maintain all related portals, websites, databases, and tracking systems (internal/external)
- Complete appropriate documentation as required, such as 8Ds, 5Ps, 5-Whys, etc…
- Champion continuous improvement efforts to assure continued customer satisfaction
- Ensure that the existing IATF/ISO/etc. quality standards are maintained and followed
- Maintain a positive influence by behaving in a manner that enhances Nifco’s success
- All of the above Level I functions plus:
Level III:
- All of the above Level I & II functions plus:
o Plan and develop all aspects of the quality structure to assure the quality of the project.
o Mentor and train lower level engineers and assist with management functions.
Complete an approved quality or process improvement mechanism once per quarter.
Nifco has a long-standing policy of non-discrimination in employment. We are an equal opportunity employer and do not unlawfully