Convenience Store Clerk

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SUMMARY

The Convenience Store Clerk receives cash from customers or Associates in payment for goods or services by performing the following duties in a quick and friendly manner. Oversees operations when left in-charge of store.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides excellent customer service, ensuring positive customer relations and satisfaction.
• Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
• Processes and is accountable for other services handled at the register
• Ensures proper handling of all forms of tender and coupons
• Bookkeeping – balance tills
• Answers incoming phone calls using proper phone etiquette
• Performs fixed activities as assigned by Store Director
• Assists with maintenance and cleaning of the store
• Follows all store and department policies and procedures
• Follows all safety policies and procedures
• General upkeep of all machines (stores with gaming)
• Maintain bill breaker machine (stores with gaming)
• Bartending (stores with gaming)
• Other duties may as assigned.

KEY ATTRIBUTES

• Excellent customer service skills
• Ability to prioritize and multi task
• Detail Oriented
• Problem solving skills
• High energy
• 21 years or older (stores with gaming)

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Write routine reports and correspondence. 
• Speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

•  Basic math concepts (addition, subtraction, division, multiplication)

CERTIFICATES, LICENSES, REGISTRATIONS

• Food Handler’s Certification as required by State Law
• Basset certificate (stores with gaming)

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Uniform per store policy

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Uniform per store policy

PHYSICAL DEMANDS 

Regularly (Over 2/3 of the time)

• Stand
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 20 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Walk
• Stoop
• Kneel
• Crouch
• Crawl

Occasionally (Less than 1/3 of the time)

• Climb
• Balance
• Taste or smell
• Lift and/or move up to 50 pounds

Vision

• Close
• Distance
• Ability to focus

WORK ENVIRONMENT 

Occasionally

• Fumes or airborne particles
• Outside weather conditions
• Moving mechanical parts
• Toxic or caustic chemicals

Noise Level

• Moderate

PAY RANGE (depends on industry experience)

       Min. Wage up to $18/hour (IL Locations Only)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

** Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

** Position requirements may vary by store location.