Deployment Lead

R26_0008055



This is a remote position for anyone currently living in the Unites States.

The Deployment Lead is responsible for leading complex client onboarding and deployment initiatives across NIQ products, with a strong emphasis on change management, cross-functional coordination, and client readiness. This role serves as the primary client-facing deployment and onboarding owner for both new and existing clients, ensuring successful product deployment, effective client adoption, and a smooth transition to account teams for ongoing client management.

The Deployment Lead partners closely with Product, Operations, Sales, and Client Success / Insights teams to translate contractual scope and product changes into clear, actionable deployment plans that balance client needs with operational realities, mitigate client risk, and drive long-term client health.

Key Responsibilities

• Own end-to-end client deployment execution from kickoff through go-live and post-launch transition, setting and managing client expectations in alignment with contractual scope, milestones, and client readiness
• Develop and lead integrated Deployment and Change Management plans that align to the client’s business needs and ways of working, driving successful product adoption while mitigating client and operational risk
• Serve as the primary client-facing deployment owner during onboarding, building trusted relationships quickly, providing clear communication, accountability, and proactive issue management

• Partner cross-functionally with Product, Operations, Sales, Account Leads, and Client Success / Insights to translate scope into executable plans, holding partners accountable to commitments without direct authority
• Lead internal and client-facing forums to maintain transparency, proactively surface risks and dependencies, align stakeholders, and escalate decisions appropriately
• Ensure enablement materials, training, and communications are aligned to client needs by leveraging internal SMEs and prior deployment learnings
• Track deployment progress, risks, and outcomes using standard Deployment tools, and coordinate a clear handoff to account teams with documented ownership
  
  

• Experience leading complex client-facing initiatives in deployment, implementation, client success, or change management roles
• Proven ability to manage cross-functional workstreams and influence without direct authority
• Strong client communication skills and ability to translate complex concepts into actionable plans
• Ability to manage ambiguity, competing priorities, and evolving scope
• Demonstrated ability to work independently, prioritize effectively, and drive outcomes in ambiguous environments

Preferred Qualifications

• Experience supporting SaaS, data, analytics, or insights products
• Familiarity with structured change management or client adoption frameworks
• Prior experience partnering closely with Product, Operations, or Commercial

Success Measures (First 12 Months)

• On-time, high-quality delivery of assigned client deployments aligned to contractual milestones
• Strong client adoption signals and smooth transition to account teams post-deployment
• Reduced deployment-related client issues through proactive planning and risk management
• Positive cross-functional feedback on collaboration and execution discipline
  
  

This role has a market-competitive salary with an anticipated base compensation of the following range: $114,800 - $150,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. 

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion