What are the responsibilities and job description for the Receptionist position at Nicolet National Bank?
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Receptionist is responsible for providing courteous, professional services to customers through greeting and assisting customers and visitors. Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff where necessary.
As a Receptionist, You Will
Equal Opportunity Employer/Veterans/Disabled
The Receptionist is responsible for providing courteous, professional services to customers through greeting and assisting customers and visitors. Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff where necessary.
As a Receptionist, You Will
- Greet and assist customers and visitors with their questions and makes them comfortable while waiting for appointment.
- Maintain the company telephone listing.
- Order supplies for the company which includes office, teller, printer supplies and supplies from various vendors.
- Assist with endorsement stamp ordering and reporting.
- Assist with the daily statement mailings.
- Sort and distribute daily mail.
- Provide administrative support to the Lenders by assisting with faxing, copying, sorting and phone calls.
- Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
- Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
- Performs all other duties as assigned.
- High School diploma or equivalent required
- Associate Degree in Administrative Support or related field preferred
- 1-year receptionist experience with multi-phone lines required.
- 1-3 years administrative/receptionist experience in a financial institution preferred.
- Proficiency with Microsoft Office applications
- Ability to maintain strict confidentiality.
- Ability to effectively promote Nicolet as an employer of choice.
- In-depth knowledge of banking positions preferred.
- Strong organizational, multi-tasking and prioritizing skills.
- Self-motivated and resourceful.
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PTO & 11 1/2 Paid Holidays
Equal Opportunity Employer/Veterans/Disabled