What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Nicole Grigg - State Farm Agent?
Benefits:
ABOUT OUR AGENCY:
I opened my agency in January 2021 and currently lead a team of four. Before becoming an agent, I worked in the financial industry as an Assistant Manager. That experience helped develop my passion for helping people, building relationships, and guiding others toward achieving their goals.
Giving back to the community is a major priority for our agency. We support local elementary school food programs, youth sports teams, recreational leagues, the local food bank, the local car museum, and various community organizations. We believe in investing in the community that has supported us throughout the years.
Our agency offers 15 days of PTO plus sick leave, flexible scheduling options, a Simple IRA, licensing reimbursement, comprehensive training, ongoing professional development, and strong leadership growth opportunities. We are committed to helping team members build successful careers while maintaining a healthy work-life balance.
One of the things we’re most proud of is our positive, team-oriented culture. We regularly participate in team-building activities and work hard to create an environment where people feel supported, valued, and encouraged to grow. No prior sales experience is required - we believe skills can be taught, but character, attitude, and work ethic are what matter most.
We’re looking for dependable, coachable, and collaborative individuals who are excited to learn, contribute, and be part of a fun and successful team. If that sounds like you, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Nicole Grigg - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Simple IRA
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in January 2021 and currently lead a team of four. Before becoming an agent, I worked in the financial industry as an Assistant Manager. That experience helped develop my passion for helping people, building relationships, and guiding others toward achieving their goals.
Giving back to the community is a major priority for our agency. We support local elementary school food programs, youth sports teams, recreational leagues, the local food bank, the local car museum, and various community organizations. We believe in investing in the community that has supported us throughout the years.
Our agency offers 15 days of PTO plus sick leave, flexible scheduling options, a Simple IRA, licensing reimbursement, comprehensive training, ongoing professional development, and strong leadership growth opportunities. We are committed to helping team members build successful careers while maintaining a healthy work-life balance.
One of the things we’re most proud of is our positive, team-oriented culture. We regularly participate in team-building activities and work hard to create an environment where people feel supported, valued, and encouraged to grow. No prior sales experience is required - we believe skills can be taught, but character, attitude, and work ethic are what matter most.
We’re looking for dependable, coachable, and collaborative individuals who are excited to learn, contribute, and be part of a fun and successful team. If that sounds like you, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Nicole Grigg - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $45,000 - $65,000