What are the responsibilities and job description for the IT Service Desk Intern position at NICO National Indemnity Company?
Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that. *Candidates must be local and able to work in Omaha for at least one year while taking on a full-time courseload.* Duties include: Configuring new personal computers for users; assembling and installing hardware components; installing and configuring software; testing all aspects of hardware and software to ensure equipment is properly set up for end users Reconfiguring existing personal computers and related software for users Installing or upgrading software on workstations Documenting computer configuration and inventory information Following, maintaining, and updating documentation regarding the process of configuring and installing hardware and software Light programming of small Intranet and Internet applications During this internship, the student will learn: How PCs are deployed and used in a business environment Wired and wireless network troubleshooting techniques PC hardware and software troubleshooting and repair Skills for being a member of a help desk team Methods for deploying and managing anti-virus and Windows Updates Qualifications: Freshman or sophomore Major in Computer Science, Computer Engineering, Information Assurance, MIS, or equivalent Understanding and ability to configure personal computer hardware and related software Knowledge of Windows 10 and Office Suite of Applications Familiarity with networking and client/server applications Basic keyboarding skill Ability to work well with others Work with detail with accuracy Maintain strict confidentiality Lift and carry objects weighing up to 50 pounds We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys. We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program. Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more! Founded in 1940, National Indemnity Company (NICO) has become one of the leading property & casualty members of the Berkshire Hathaway Group of insurance companies, offering one of the widest selections of commercial insurance products in the industry and the highest possible financial strength rating by A.M. Best an A XV rating. With the added diversity of three owned agencies, Northern States Agency, Pacific Gateway Insurance Agency, and Ringwalt & Lieshe Co., our employees embody the strength, stability, and integrity National Indemnity Company stands for. Joining our innovative corporate structure meshing “large company” benefits with a comfortable, “small company” atmosphere at our home office or at one of our owned agencies, your coworkers become family. We value our employees and what’s important to them – whether healthy living or philanthropy. We believe in investing in and encouraging our employees’ total well-being yields dividends time and time again. A comprehensive benefits package is available for regular, full-time employees, including health, vision, dental, life and disability insurance as well as a 401(k) with company match. We also proudly offer 100% upfront tuition reimbursement to regular, full-time employees, to further your education. Our Omaha office boasts a complimentary state-of-the-art, on-site gym, a robust wellness program, low-cost downtown parking, and numerous volunteer and networking opportunities with other emerging professionals. Transparency in Coverage: NebraskaBlue.com/MRFs