What are the responsibilities and job description for the Support Services Technician-Peosta position at nicc?
JOB PURPOSE/GOAL: Member of a team providing broad Helpdesk services and technical support to the college, with emphasis on cross-training and knowledge redundancy. Create and maintain an efficient work and learning environment through the provision of all endpoint technologies used by NICC. To serve NICC in delivering computer-based endpoint, classroom technology, network support, and network infrastructure assistance to support the end-user. Implement and maintain technology systems utilizing best practices. Establish communication standards for district-wide collaboration.