Store Manage

NIC ZOE

Mashpee Commons, Mashpee, MA

We are NIC ZOE, a fiercely female clothing brand led by designer, Dorian Lightbown and her daughter, Zoe. We are driven by one simple mission: to help women ignite their inner confidence.

Founded in Boston in 2004, the brand is widely recognized for its knitwear, distinctive patterns, and sophisticated fits. Our customizable, versatile pieces are purposefully designed to help women feel just as good on the inside as they look on the outside.

Core Responsibilities

• Provide an exceptional in-store experience.
• Meet and exceed daily, monthly, and annual store sales and profit goals while maintaining expenses.
• Lead and manage a team of Brand Stylists.
• Recruit and hire Sales Consultants who represent the NIC ZOE brand.
• Train and coach Sales Consultants to ensure strong selling skills and Client relationship development.
• Motivate staff to meet store goals and comply with company policies and procedures.
• Analyze and react to business trends regarding assortment; communicating sell through, stock levels, customer feedback and opportunities to increase sales to corporate office.
• Ensure merchandising concepts are set up and standards maintained.
• Perform and supervise store opening/closing procedures including counting register funds, completing bank deposits, opening, and closing registers, and securing facility.
• Conduct daily store meetings to ensure accurate and consistent brand communication with employees.
• Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business.
• Perform inventory responsibilities including the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain operational integrity.

Skill Set Requirements

• Professional Sales Development through client relationship building and strong selling skills.
• Excellent interpersonal skills.
• Clear communication, both written and verbal.
• Strong leadership skills including the ability to communicate internally at all levels within the organization and externally with clientele.
• Ability to read and analyze selling reports, identify sales trends, and react to the needs of the business.
• Comfort in making decisions and mediating conflict in a team environment.
• Proficient in PC based software including Outlook, Excel, and Word.

Schedule Flexibility

• Must be available to travel, including occasional overnight trips, to attend corporate meetings, support marketing initiatives, participate in events, or provide selling support at other store locations as needed.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, mornings, evenings, weekends, and holidays.

Education/Experience:

• College degree preferred.
• Minimum 3-5 years of management experience in a retail environment
• Must be available to work store schedule, including nights and weekends on an as needed basis.

Additional:

• Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds.

Job Type: Full-time