Student Success Coach

At SUNY Niagara, we believe every student deserves guidance, encouragement, and a clear path forward. We are seeking a motivated, student-centered professional to join our team as a Student Success Coach. This is an excellent entry-level opportunity for someone looking to build a meaningful career in higher education.If you are passionate about helping students overcome barriers, achieve their academic goals, and feel a sense of belonging on campus and what to make a difference where It matters, we encourage you to apply.The Student Success Coach works closely with a cohort of students to provide personalized support, academic guidance, and proactive outreach. Reporting to the Director of Student Success Services, this role uses a case management approach to monitor student progress, promote retention, and connect students to campus resources that support their success.Evening and occasional weekend hours may be required to best serve our students.SUNY Niagara provides phenomenal benefits to our employees. Please visit to view our benefits https://sunyniagara.edu/hr/benefits/ offerings. SUNY Niagara’s exceptional work environment fosters growth and personal fulfillment. As an employee, you can expect:Work-Life Balance: When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students. At SUNY Niagara, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.Professional Growth: SUNY Niagara cares about employees’ professional advancement and development. You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.Welcoming Culture: SUNY Niagara values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees. We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.Meaningful Work: At SUNY Niagara, your work will directly impact the lives of our students and the region we serve. Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students’ futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.Become part of an institution that values employees, positively impacts students’ lives, and invests in its community.