LW243384 - Quality Improvement and Assurance Advisor

Quality Improvement & Assurance Advisor (Band 7)

Location: NHS Grampian - Hybrid Summerfield House

Duration: Permanent

Hours: Full-Time post with Part-Time hours to be considered'

Are you ready to embark on a role at the heart of NHS Grampian’s approach to quality, safety and organisational learning? We are recruiting a dynamic and skilled Quality Improvement & Assurance Advisor to join our senior Quality Improvement & Assurance Team (QIAT). This is an exciting time to join us as we strengthen our organisation wide approach to clinical governance, risk management, adverse events, complaints, and regulatory compliance across the system.

Role

This role offers a unique opportunity to contribute to major strategic priorities while developing specialist expertise through a 12 month rotational model. Advisors rotate across the core specialist areas of:

•      Clinical & Care Governance
•      Risk Management
•      Adverse Events & Scottish Patient Safety Programme (SPSP)
•      Complaints & Feedback (including SPSO interface)
  
  

All Advisors contribute to Quality Improvement activity, which underpins our entire quality and safety agenda. QI is not a standalone function but an essential component of how we respond to risk, incidents, feedback, inspection findings and wider system intelligence – ensuring learning is translated into proactive, systematic improvement and supports safe, effective, person centred care.

What You’ll Do

•      Provide expert leadership, advice and support across Quality Improvement, assurance, clinical governance, risk, adverse events, and complaints.
•      Lead programmes of work that support NHS Grampian to meet national standards and regulatory requirements, including HIS inspections and SPSO processes.
•      Work with clinical teams to identify gaps, analyse data, and drive evidence based improvement.
•      Coach, teach and mentor staff, helping build capability and confidence across the system.
•      Develop, interpret and present high quality data, reports and insights to senior leaders, committees, and Board level forums.
•      Facilitate organisational learning from incidents, feedback and performance information.
•      Strengthen culture, systems and assurance processes that support safe, high-quality care
  
  

What We’re Looking For

You Will Thrive In This Role If You

•      Have completed ScIL, ScILP or the Scottish Quality & Safety Fellowship
•      Have substantial experience in healthcare quality, patient safety or governance at a senior practitioner or management level
•      Demonstrate strong strategic thinking, analytical ability and improvement methodology expertise
•      Are an experienced facilitator, communicator and relationship builder across multi professional teams
•      Have a track record of leading improvement and enabling change in complex systems.
•      Bring confidence in interpreting data, advising on assurance, and working with external bodies (HIS, SPSO, NES, etc.).
•      Can positively influence, challenge and support others to deliver excellent care
  
  

Why Join Us?

•      A supportive senior team that values professional growth, flexibility, and shared learning.
•      A 12 month specialist rotation model offering breadth, depth and development.
•      The chance to shape the future of NHS Grampian’s quality, safety and governance landscape.
•      Meaningful work every day that directly impacts patients, families and staff.
  
  

For informal enquiries, please contact Gillian Poskitt, Associate Director of Quality Improvement and Assurance: gillian.poskitt@nhs.scot or rachael.little@nhs.scot, Interim Team Lead, Quality Improvement and Assurance

Interviews will be held on 28th and 29th April 2026.