What are the responsibilities and job description for the Coordinator, Information Technology position at NHL Team Jobs?
ABOUT THE NATIONAL HOCKEY LEAGUE
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada.
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada.
With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone.
WHAT WE EXPECT OF YOU
SUMMARY
The IT Coordinator provides essential operational, administrative, and coordination support within the IT department. This role supports procurement, vendor management, SaaS operations, financial tracking, and day-to-day IT workflows. The position partners closely with IT leadership, the SaaS team, vendors, and cross-department stakeholders to ensure smooth operations, accurate financial processing, and effective system and user coordination. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinate IT procurement activities, including obtaining quotes, placing orders, tracking orders, and supporting purchasing decisions.
- Process purchase orders and invoices using Concur, ensuring accuracy, proper approvals, and timely submission.
- Track IT budgets, costs, and expenditures, maintaining spreadsheets and documentation for reporting and reconciliation.
- Coordinate vendor relationship records, including onboarding new vendors and maintaining vendor records in ServiceNow.
- Support SaaS operations by assisting with survey creation, platform administration, and user onboarding for tools such as Monday.com and SurveyMonkey.
- Assist the IT Service Operations team with ongoing platform management and administrative tasks.
- Manage scheduling and calendar coordination for IT meetings.
- Attend meetings and regular syncs, take notes, and distribute action items and follow-ups.
- Create, update, and maintain operational documentation, spreadsheets, and shared resources used by the IT department and other internal departments across the organization.
- Serve as a point of contact between IT, internal stakeholders, and external vendors to facilitate communication and task completion.
- Perform additional administrative and coordination duties as needed to support IT operations.
QUALIFICATIONS
Knowledge Areas/Experience
Required
- 2 years of experience in a coordinator, administrative assistant, or operational support role, preferably within IT or a technical environment
- Experience working with procurement systems, expense tools, or ticketing platforms
Education/Certifications
- Bachelor’s degree or equivalent professional experience preferred
Required Skills
- Strong organizational and time-management skills with the ability to prioritize multiple tasks
- High attention to detail and accuracy, particularly with financial and procurement documentation
- Ability to work effectively with technical and non-technical stakeholders
- Strong written and verbal communication skills
- Proficiency with Microsoft Office
- Ability to handle sensitive information with discretion and professionalism
- Comfortable working in a fast-paced, deadline-driven environment
Preferred Skills
- Purchase order and invoice processing (Concur)
- Vendor onboarding and record management (ServiceNow)
- SaaS platform administration and support (Monday.com, SurveyMonkey)
- Cross-departmental coordination and stakeholder communication
CORE COMPETENCIES
These core competencies reflect the underlying values that are necessary to represent the National Hockey League:
These core competencies reflect the underlying values that are necessary to represent the National Hockey League:
- Accountability
- Adaptability
- Communication
- Critical Thinking
- Inclusion
- Professionalism
- Teamwork & Collaboration
The NHL offers U.S. regular, full-time employees:
Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.
Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal.
We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health. In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees.
Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child.
Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child.
Confidence in your Retirement Goals: Participate in the NHL’s Savings Plan which includes a 401K (pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track.
A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities. Hybrid work schedules are available for a majority of our roles.
Our New Headquarters: Our new, state of the art, offices are located at One Manhattan West in Hudson Yards. When you’re in the office, you can conduct meetings in one of our high-tech conference rooms, have lunch with a view or play in the game room. Employees can also enjoy New York’s newest neighborhood that is home to more than 100 shops, culinary experiences, and public artwork.
A Savings for Commuting: Participate in the NHL’s pre-tax commuter benefit plan which helps offset the financial cost of traveling to and from our office.
NHL Partner Rates: Unlock exclusive pricing from our Partners that include savings on travel, consumer goods and services, plus the NHL Store.
Life at the NHL: In your first few days, you meet with your new teammates and the HR Team. You have the opportunity to learn more about the NHL and our workplace culture. Employees are invited to play hockey during our Tuesday Night Skate at Chelsea Piers, join our Employee Resource Groups and more. You are a part of our team and we encourage you to be your authentic self, adding to our dynamic workplace culture.
SALARY RANGE:
65-78K
Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to: experience/training, market demands, and geographic location.
When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.