What are the responsibilities and job description for the Regional Property Manager position at NHE, Inc.?
Regional Property Manager
Location: Affordable Housing Division - Charleston, SC
Summary
The Regional Property Manager is responsible for the fiscal performance, regulatory compliance, marketing, and overall operations of a multi‑site residential portfolio. This role oversees Community Managers and site staff, ensuring effective asset management, strong occupancy, and adherence to company standards and housing regulations. Reports to the VP of the Affordable Business Unit. Requires schedule flexibility, including some weekends and holidays.Essential Duties & Responsibilities
- Financial & Portfolio Management
- Create and manage annual operating budgets.
- Review accounts receivable, expenditures, rent increases, and contract renewals.
- Monitor monthly budget variances and recommend adjustments.
- Oversee capital improvement plans and approve major purchases up to $5,000.
- Conduct regular site visits to assess operations, maintenance, and curb appeal.
- Support marketing strategies and occupancy goals, including renewal programs.
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Personnel Management
- Recruit, hire, train, and develop Community Managers and site staff.
- Provide ongoing coaching, performance evaluations, documentation, and corrective action when needed.
- Promote a positive, professional team environment.
- Ensure staff compliance with company policies and regulatory requirements.
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Regulatory Compliance
- Ensure accurate and timely completion of resident certifications and file documentation.
- Monitor and enforce compliance with LIHTC Section 42, HUD programs, HOME, RD, HTF, Fair Housing, and related regulations.
- Prepare and submit required monthly, quarterly, and annual compliance reports.
- Coordinate with regulatory agencies for inspections, audits, and management reviews.
- Implement updated federal, state, and program guidelines.
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Owner, Vendor & Resident Relations
- Maintain strong relationships with property owners, Housing Authorities, SC Housing, auditors, and vendors.
- Attend owner meetings and provide regular updates.
- Resolve resident and vendor issues promptly and professionally.
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Additional Responsibilities
- Assist with special projects, due diligence, acquisitions, redevelopment, and unit inspections as needed.
- Participate in company and industry training.
- Perform onsite support including leasing or unit readiness when required.
Knowledge, Skills & Abilities
- Proficiency in Microsoft Office and general office equipment.
- Strong communication, leadership, organizational, and follow‑up skills.
- Knowledge of Fair Housing and multifamily housing regulations.
- Ability to multitask, work independently, maintain confidentiality, and provide exceptional customer service.
- SCHM, CPO, or CPM preferred.
- Yardi Voyager, Payscan, and Rent Café experience preferred.
- Property Manager license required.
- Minimum 3 years of on-site multifamily experience with LIHTC/HUD/HOME/RD/HTF, or 7 years general property management experience.
- Valid driver’s license or reliable transportation required.
Education High school diploma required; bachelor’s degree strongly preferred.
Physical & Work Environment
- Regular standing, walking, sitting, and light lifting (up to 10 lbs).
- Requires close and distance vision.
- Work is performed primarily in onsite property offices with moderate noise levels.
Benefits
- Health insurance (HDHP and PPO), dental, vision
- Short-term/long-term disability, group life insurance
- HSA and FSA options
- Employee Assistance Program (EAP)401(k)
- 12 paid holidays (including birthday), up to 130 hours PTO
EOE