What are the responsibilities and job description for the Clerical Staff position at NHC HomeCare - Clarksville?
Definition:
Assists with general operations of the home care office, as assigned by the Office Manager.
Line of Authority:
Office Manager, Administrator/Director of Services
Qualifications:
- High school diploma.
- Additional business and computer courses desirable.
- Experience in computer data entry, accounting, related field, or general office work desirable
Performance Requirements:
- Able to sit, stand or walk up to 8 hours per day.
- Able to bend, stoop, squat and twist numerous times a day to perform duties of filing, typing, inventory, etc.
- Able to see and hear adequately to effectively respond to auditory and visual requests related to office activities.
- Able to speak in clear, concise voice in order to communicate effectively in the office and on the telephone.
- Able to carry out fine motor skills with manual dexterity required for typing, filing, etc.
- Mental acuity to learn and apply job-related training
- Must have reliable personal transportation.
Specific Responsibilities:
According to HomeCare policies and procedures and under the direction of the Office Manager;
- Operates telephone/switchboard as assigned
- Processes incoming/outgoing mail and messages
- Assists in taking Job Applications
- Prepares assessment packets
- Maintains inventory of office supplies/forms
- Maintains inventory control of medical supplies
- Maintains medical records
- Makes photocopies and FAXes information as indicated
- Maintains Call Book
- Delivers orders, etc. to physician’s offices as requested
- Processes and tracks physician orders
- Assists with billing activities as needed
- Performs miscellaneous typing, data entry, filing, copying duties, etc
- Completes data entry of patient/other information
- Other duties as assigned by the Office Manager/Adm/DOS