What are the responsibilities and job description for the Front Desk Receptionist position at NH Midtown TN LLC?
Health Hacker (Front Desk & Member Experience)
Next Health – Nashville (The Gulch)
About Us
At Next Health, we are redefining health optimization by integrating cutting-edge medical innovation with preventative, data-driven wellness. Through our technology-forward platform and elevated clinical environments, we empower our members to take control of their well-being with personalized longevity solutions.
We are building a team of individuals who are passionate about health, performance, and creating exceptional experiences.
The Role
This is not a traditional front desk position.
As a Health Hacker, you are the first and lasting impression of Next Health. You will play a key role in shaping the member experience—balancing operations, education, and sales in a fast-paced, high-touch environment.
You are part host, part operator, part guide.
What You’ll Do
- Welcome members and guests with a polished, high-energy presence
- Manage check-ins, scheduling, and clinic flow with precision
- Educate members on services and confidently recommend offerings
- Support sales of memberships, services, and packages
- Maintain accurate records using EMR and scheduling systems
- Coordinate with clinical and operational teams for seamless care
- Anticipate needs and create an elevated, personalized experience
- Assist across multiple areas of the business as needed
Who You Are
- Enthusiastic, energetic, and naturally engaging
- Passionate about health, wellness, and longevity
- Comfortable with sales and confident communicating value
- Highly organized with strong attention to detail
- Adaptable and excited to be cross-trained across the business
- Ambitious and looking for growth—not just a job
- Professional, polished, and people-first in every interaction
- Curious and eager to learn about cutting-edge health services
Qualifications
- 1 years in a medical office, wellness, hospitality, or similar environment preferred
- Strong communication and interpersonal skills
- Experience with scheduling systems and/or EMR preferred
- Basic understanding of medical terminology is a plus
- Ability to multitask in a fast-paced environment
What to Expect
- A dynamic, fast-moving environment
- Direct interaction with a high-level clientele
- Ongoing learning in health optimization and longevity
- A role that blends operations, client experience, and sales
Culture & Perks
- Growth-oriented environment with advancement opportunities
- Access to Next Health services and products
- Collaborative, high-performance team culture
- Opportunity to be part of a rapidly expanding brand
Compensation
Competitive hourly commission structure based on experience and performance.
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $25