Servicenow Developer

Role: ServiceNow Developer

Location: Omaha, NE (Onsite)

Key Responsibilities

• Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development.
• Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules.
• Strong knowledge of ServiceNow platform capabilities, architecture, and best practices.
• Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\Active Directory integration.
• Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc.
• Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts.
  Script execution efficiency, query performance tuning, background script optimization, report/dashboard performance.
• Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth).
• Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows.
• Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI/DC processes
• Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality

Preferred Qualifications

• Industry Experience: Previous professional experience working as a developer or consultant in a railroad, heavy industry, transportation, or logistics environment is a significant plus.
• Certifications:(Preferred)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Systems Administration (CSA)
• Experience in: Customer Service Management and\or Field service management and\or ServiceNow Health and\or Safety or workplace safety Module
• Good to have Data Analytics (Tableau, Snowflake), ITOM Modules