What are the responsibilities and job description for the Inside Sales Assistant position at NGK-Locke, Inc?
The Inside Sales Assistant plays a critical role in supporting the sales process and ensuring seamless order fulfillment for both domestic and international customers. This position serves as a key point of contact for customers, managing inquiries, preparing quotations, processing orders, and coordinating all activities required to deliver products on time and to specification.
The successful candidate will oversee orders from initial customer request through shipment and delivery, working closely with cross-functional teams to ensure accurate order execution and exceptional customer service. Responsibilities include coordinating production schedules, monitoring inventory availability, arranging domestic and international shipments, and communicating order status updates to customers.
This role requires strong organizational skills, attention to detail, and the ability to collaborate effectively with Sales, Production Planning, Inventory Control, Product Engineering, Logistics, Quality Assurance, and Purchasing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Duties include, but are not limited to
- Quotations and Inquiries
- Order Management – Domestic & Export Orders
- Production Follow-Up and Shipment Coordination
- Issue Resolution and Communication
- Customer Visits and Events
- Internal Support and Administration
Job Type: Full-time
Pay: $58,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $58,000 - $65,000