What are the responsibilities and job description for the Account Manager position at ngenAOS?
ngenAOS is a New Jersey-based design and development firm specializing in affordable, custom websites for small businesses. We use a proprietary, data-driven infrastructure to optimize site architecture and content for both traditional search and AI answer engines.
ngenAOS’ fast growth since launching in July of this year means we need a highly personable, driven, passionate individual to be our first Account Manager.
What you’ll be doing
This is a hybrid hunter/farmer role — ideal for someone who can prospect, sell, and grow lasting and productive relationships with small business across Ocean and Monmouth Counties needing web design, digital strategy, and marketing solutions.
Responsibilities
- Drive new business development while growing relationships with existing clients
- Serve as a credible and humble digital advisor, educating clients on custom website solutions, user experience, SEO/AEO/GEO, and full-scope digital marketing
- Identify cross-sell and up-sell opportunities and introduce clients to other service areas, including channel management, event launching, deep analytical insights, and more
- Deliver tailored presentations to business owners and managers translating complex concepts into clear business value
- Manage your pipeline to build a consistent flow of qualified opportunities
Collaborate cross-functionally with creative, technical, and project management teams to ensure seamless execution - Maintaining exceptional client satisfaction
Qualifications
What we are looking for
- An understanding of SEO, AEO/GEO, modern digital marketing, web development trends, and client-centric design
- Exceptional communication, negotiation, and presentation skills — with the confidence to speak with business owners
- A collaborative, client-first attitude with the ability to work autonomously
- Confident with a passion for digital solutions and business impact
- Entrepreneurial mindset — brings ideas, takes ownership, and drives results
- Resilient and adaptive in a fast-paced, constantly evolving digital environment
- Ethical, professional, and customer-obsessed
- Previous experience selling website redesigns, UX/UI services, SEO, PPC, or custom application development is a plus
- Exposure to CMS platforms (WordPress, Drupal, Shopify), CRM tools, or analytics platforms also a plus
- Ability to lift, carry, or move materials occasionally as needed
- Comfort with extended periods of sitting, standing, and screen usage
- Occasionally required to work in varying environments based on client meetings or events
Benefits
What we offer
- Uncapped commission-only structure: 25% of every build, and 10% of the monthly care package for its first six months
- Commissions are paid within five business days of the client’s money clearing — the build commission once the build is paid in full, the care commission every month as each payment clears
- A collaborative, high-performance team that supports your success
- Continuous learning, mentorship, and a voice in strategy and execution
- A growing company where your impact is noticed and rewarded
ngenAOS is a New Jersey-based design and development firm specializing in affordable, custom websites for small businesses. We use a proprietary, data-driven infrastructure to optimize site architecture and content for both traditional search and AI answer engines.