What are the responsibilities and job description for the Operations Director position at Nfinity Athletic?
Salaried Exempt Position
The Operations Manager - Fulfillment and Supply Chain has the direct responsibility of managing all fulfillment and supply chain needs, office operational administrative needs, IT needs, supervising Customer Service and the Warehouse, managing a collaborative forecast process with Sales/Operations, Marketing and Finance. This is done through analysis of key data points, usage of forecasting software, active participation in cross functional meetings, and utilizing information from NetSuite.
Responsibilities
- Assist in the development of new data-driven business processes and systems that will drive forecast accuracy, adding value to all downstream commercial and supply chain processes
- Oversee Customer Service and Warehouse personnel
- Oversee inbound/outbound freight and coordinate International shipping needs
- Liaise with Finance, Sales, Demand, Customer Service, and Marketing
- Utilize NetSuite for data analysis and reporting
- Manage all property related and office needs, including IT and Computer set up for new hires, coordinating office cleanings, ordering paper products and snacks
- Deliver training and provide Operational systems support as required for various departments
- Monitor SKU count and recommend SKU rationalization initiatives in the future in collaboration with Demand
- Manage multiple Warehouse inventory (i.e., EasyPost and other 3pls Internationally)
- Work closely with factories, merchants, transportation and outside vendors
- Evaluation of ongoing business initiatives such as new distribution centers, integrations, and ongoing projects
- Administrative duties pertaining to the NetSuite system
- Partnering with various departments to oversee Amazon relationship and distribution
- Travel to support Pop Up Stores and other company wide initiatives
- Other duties assigned as needed
Requirements
- An outgoing and enthusiastic personality
- Detail oriented, organized and strong on follow through and communication
- Advanced skills in Microsoft Office, Excel and the aptitude to learn various Retailer Vendor Managed Systems (Amazon Vendor Central, Content Analytics, etc) and forecasting software
- Pivot Tables and Vlookups
- Ability to work in a team-oriented and very fast paced environment with little supervision
- Desire to advance and gain increased responsibility
- A problem solver who is comfortable taking initiative
- BS/BA in Economics, Statistics, Supply Chain/Operations or related field; and five years of consumer products operations management
- Advanced level of retail supply chain understanding and CPFR activities such as forecasting, replenishment, inventory control, etc.
- Open to travel
- Netsuite experience preferred!
Compensation
- A competitive compensation structure
- Tons of time off!
- Casual environment
- Contributions to healthcare
- 401k enrollment options with Employer match